About ITILFND V4 Exam
Validate your fundamental knowledge of ITIL through the ITILFND V4 exam. By passing it, you will be geared toward an in-depth understanding of the core concepts, terminologies, and elements within the ITIL framework. This serves as an introduction to the latest ITIL version and a tool to give you a view of IT service management via an end-to-end operating model perception. The coverage of the test allows you to prove that you are conversant with the creation, configuration, delivery, and maintenance of tech-focused services and products.
An Outline of ITILFND V4 ― Its Key Details, Corresponding Certification, and More
ITILFND V4 is brought to you by ITIL’s group of experts to prepare you for more technical ITIL accreditations. This is the latest version of the exam that corresponds to the ITIL 4 Foundation certification. It was released last February 2019, replacing ITIL v3 Foundation.
The exam is made up of 40 questions that are formatted into MCQs. You are given 1 hour to accomplish this closed-book test. And to pass it, you need to get a score of at least 60% or provide 26 correct items. The certification itself is recommended to those who are interested in proving their understanding of the ITIL framework. It is also suitable for individuals who want to be adept in using ITIL for IT service management or professionals working in a company that adopts ITIL. Simply said, it is open to anyone who is ready to embark on ITIL proficiency. So, if you plan to add this endorsement to your profile, you need to diligent with the learning process. There are several prep materials offered online, so let’s see what are the most helpful ones.
Important Training Resources to Add to Your Study Collection
To help you out, here is the list of the best sources of information for the ITIL 4 Foundation certification exam. These are taken from both the official practice framework organization for ITIL, which is Axelos, together with the reliable e-commerce platform, Amazon.
- ITIL Foundation, ITIL 4 edition by Axelos
The first on the list is the book specifically created for ITIL V4 Foundation. Authored by Axelos’ experts, it covers every important point of the exam, from the essential concepts of service management to the impact of the ITIL service value system to the critical ITIL management practices. All of these areas have a large impact on the test questions, so make sure to study one by one carefully. Through this material, you gain command of the ITIL 4 service management framework, starting with its history to its current state in modern technology. It also expounds on the recent end-to-end operation of creating services and products to support anyone who wants to develop their ITIL know-how. Furthermore, this serves as a key reference when dealing with your job-related tasks. It can guide you in your professional development as well as further studies.
And because of the current pandemic, there is eBook copy of this material on offer. You can access the PDF file via your smartphone, laptop, or tablet to give you the convenience that you need while studying for the exam.
- ITIL Foundation Exam Study Guide by Liz Gallacher
Get a copy of this book from Amazon and solidify your knowledge of the ITIL features. This comprehensive guide addresses all the ITIL key points, including the concepts, roles, functions, and related aspects. It starts with an introduction of IT service management, along with the ITIL service strategy. Then, you get a thorough analysis of how the ITIL service lifecycle has a notable impact on IT services.
On top of that, the content gives emphasis to service design and service management methodologies to polish your skillset. Here, you get to understand the vital processes, from building to testing to implementing services into operation. Moreover, there are detailed discussions that explain the significance of maintaining customer value through service monitoring and maintenance. This also includes the improvement of processes and technology to ensure client satisfaction. All these relevant topics are incorporated into the meticulous chapters, flashcards, glossary of terms, and even practice tests.
- ITIL Foundation, ITIL (ITIL 4 Foundation) by The Stationery Office
Another top-notch choice for those who prefer self-study materials is this fully-equipped book from The Stationery Office. This outlines the latest ITIL version to help track down the requirements of the ITILFND V4 exam. It accentuates the changes integrated into the ITIL 4 Foundation, particularly on critical aspects such as DevOps, Agile, and Lean. Likewise, it covers a more extensive context to highlight the importance of ITSM practices, customer experience, digital transformation, and value streams.
Significantly, the guidelines charted in this publication are applicable to all organization types, services, and activities. As a result, this book is not just limited to your test preparation but also underlines real-world tasks. With all-embracing coverage, you can easily and effectively apply the ITIL standards to the company you are in.
Courses from AXELOS' Accredited Training Organizations
If studying using a book is not your thing, you’ve got something to look forward to with some virtual courses. And you won’t have to worry because they are offered by training organizations endorsed by AXELOS. This means that the contents are in line with the main exam objectives to ensure you are on the right track. Additionally, the coverage of each training course is well-organized for a more efficient learning path. So, if you want an interactive approach, try to check out the options listed on the official site. The rates, however, differ depending on the provider. Also, you need to filter the location and directly contact the training partner to inquire about the available schedule.
If you want to prepare for the ITILFND V4 exam in full swing, the materials listed above are the key tools to success. Each of the resources mentioned is tailored according to your needs. If you prefer to study at your own pace, go for the books and learn the ITIL features and functionalities conveniently. Comparatively, there’s the training course option, which is highly recommended to those who want a more systematized path. You may also add some video courses available on YouTube to help crack your topic mastery.