About ADM-201 Exam
The Salesforce ADM-201 is the certification exam that helps the candidates to validate their knowledge of the functionalities and features of the Salesforce maintenance, management, and configuration. If you are rooting for a career within Salesforce, you should consider taking this official test. After that, you will be awarded the Salesforce Certified Administrator certificate.
Who Is the ADM 201 Exam Intended for?
The candidates taking the ADM-201 exam should have some prior knowledge. For instance, they have to be familiar with the Salesforce properties required by the end users and the system configuration variants available for the Salesforce Administrator. Besides, you should have skills in the Salesforce organization maintenance, know how to perform administrative tasks and respond to business requirements through the Salesforce features. Moreover, every candidate should have experience of at least 6 months or more as a Salesforce Administrator.
What Is the ADM-201 Test?
This exam consists of 60 questions in the multiple-select and multiple-choice format that you have to finish within 105 minutes. Furthermore, you will face also 5 non-scored questions in this Salesforce test. To get a pass status, the candidate needs to get a minimum score of 65%. Concerning the registration fee, one has to pay $200 as well as the tax required by local law. Note that this is a closed-book exam, and no online or printed materials are allowed during the testing process.
What Are the Topics Covered in the ADM-201 Exam?
ADM-201 measures the candidate’s knowledge about several objectives that cover hands-on experience a Salesforce Administrator should have. The main domains of the test are as follows:
- User Setup
The first tested area covers the candidates’ knowledge about the steps for user maintenance and set up. It also checks one’s understanding of deactivating, activating, and freezing a user.
- Organizational Setup
The next knowledge domain describes the information found in the settings of the company. In addition, the candidate should also learn about different UI features controlled by the administrators.
- Security and Access
According to this exam part, you should explain the organization’s security controls, applying the most suitable options dependent on the capabilities of the Salesforce sharing model. It also covers questions concerning the use of custom profiles or permissions through profile settings. Also, the candidate has to describe the folder use and how to secure communication dashboards, reports, and templates.
- Marketing and Sales Applications
This objective identifies your knowledge level about the capabilities of the sales process. Moreover, on exam day, you should describe the capability of the Salesforce content and the specifics of campaign management as well as lead automation tools.
- Standard and Custom Objects
The next tested area describes the standard relationship model and object architecture. The candidates should also explain how to create, customize, and delete fields as well as understand the implications of deleting fields. It also gives one the chance to demonstrate how to assign and create page layouts, business processes, and record types for custom and standard objects.
- Data Management
This test category defines the various ways to backup data, describes the implications and capabilities of data validation tools, and checks if the applicant is able to identify the right use cases and tools for managing data. You should also know the considerations for data import, updating, transferring, and deleting, such as data quality, record IDs, CSV files, and more.
- Automation of Workflow/Process
The next test part focuses on the capabilities and cases for the approval process. It also checks one’s skills in choosing the appropriate automation solutions dependent on the capabilities of process or workflow.
- Analytics-Reports and Dashboards
This area talks about options available during customizing and creating reports. Also, it describes the sharing model impact on reports and defines the features of different custom report types. Moreover, it covers options available to create and modify dashboards.
- Mobile and Desktop Administration
The following section will ask one to define the installation as well as synchronization alternatives of Salesforce Lightning for Outlook. It also emphasizes the Salesforce Mobile App capabilities.
This domain tests the candidate’s ability to identify the various use cases for the AppExchange apps.
- Service and Support Applications
Through this topic, you will be tested on the features of the Salesforce Knowledge as well as Salesforce Communities. It also allows you to prove your ability to systematize the case management, alongside the understanding of the case assignment, escalation, web-to-case, email-to-case, auto-response, and case teams.
- Activity Collaboration and Management
The last topic revolves around the features of Chatter, including following, groups, feed, and security. The questions of this part check your knowledge about the capabilities of activity management that covers the public calendars, events, manages tasks, and multi-day events.
What Are the Career Opportunities for the ADM-201 Test-Takers?
As already mentioned above, after passing this Salesforce exam, the candidate will achieve the Salesforce Certified Administrator certification. This will open the door of opportunities for you. It will prove your skills and work experience you will require to climb the ladder of success.
If you look upon the compensation of the Salesforce Administrator job role, the annual salary is $68k per year according to the PayScale data. So, you will get an advantage in the job market as the certified administrators' salaries are normally more than their colleagues without official certificates.
ADM-201 certification exam is known for those who are working in the Salesforce industry. Moreover, the Salesforce Certified Administrators are in huge demand and are placed in the top organizations due to their commendable competence. As you understand, this job role mentioned above brings impeccable incentives and perks.
Moreover, the Salesforce Certified Administrator program includes the next level named the Salesforce Certified Advanced Administrator. It will allow you to demonstrate your mastery of Salesforce configuration maintenance, administration best practices, and the application of advanced functionality to the business tasks at hand.
So, focus on the skills and improve them, and you will be approached by reputable companies. Grab the opportunities and share your certification on your profile to attract potential employers.