Microsoft MS-700 Microsoft 365 Certified: Teams Administrator Associate Exam Dumps and Practice Test Questions Set 3 Q41-60

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Question 41: 

Your organization wants to prevent users from sending messages containing sensitive project names in Teams chat. You need to automatically detect and block these messages. What should you configure?

A) Data loss prevention policy
B) Retention policy
C) Information barriers
D) Sensitivity labels

Answer: A)

Explanation: 

A data loss prevention policy is specifically built to analyze the content of messages in Teams chat and channels, enabling an organization to block, warn, or restrict messages that contain sensitive information. When configured with custom keywords, exact data match elements, or advanced classifiers, this policy can detect sensitive project names in real time. If detection occurs, it can automatically prevent the message from being delivered, notify the sender, and log the incident for administrators. This mechanism functions continuously and aligns directly with the requirement to block sensitive terms before they leave the user’s chat window.

A retention policy deals with how long data is stored or deleted based on compliance needs. It does not inspect content in real time nor prevent a user from sending that content. Its role is focused on lifecycle governance after the message is sent rather than controlling what users type. Therefore, even though it is a critical compliance tool, it cannot fulfill the requirement to block messages proactively.

Information barriers are used to prevent entire groups of users from communicating with one another. They are broad structural communication controls, typically used in regulated environments to separate departments or client information. They do not evaluate message content at all. Their role is to block communication across user groups, not detect sensitive terms in chat.

Sensitivity labels classify and protect content by applying encryption or access restrictions. These labels are designed for files, meetings, team containers, and email, but they do not monitor Teams chat messages for specific prohibited text. While they are excellent for applying persistent protection, they cannot prevent a message containing certain words from being sent in real time.

Given the need for message-level inspection and automatic blocking of sensitive project names before delivery, the data loss prevention policy is the appropriate and only capable tool. It provides real-time detection, customizable rules, automatic blocking, and audit capabilities, fully aligning with the scenario’s objective.

Question 42:

You must ensure that Teams meeting organizers can control whether participants can share their screen. What configuration is required?

A) Meeting policies
B) Meeting templates
C) Usage reports
D) Teams upgrade settings

Answer: A)

Explanation: 

Meeting policies govern the permissions and behavior within Microsoft Teams meetings. These policies include settings that determine whether participants can share content such as screens, windows, or applications. By configuring the content sharing permissions within a meeting policy, an administrator can ensure organizers have proper controls over participant capabilities. Assigning this policy ensures that organizers manage meeting experiences consistently across the organization.

Meeting templates provide predefined meeting experiences aimed at simplifying scheduling. While they can set defaults like whether a lobby is enabled or whether recordings occur, they do not control the participant permission framework that is governed by meeting policies. Templates cannot override policies; instead, they serve as structured starting points for meeting configuration.

Usage reports are used for analytics and monitoring of Teams utilization. They provide metrics on meeting frequency, call quality, and user activity. They do not control any settings and cannot influence whether users can share screens in meetings. Their role is strictly observational and provides insight rather than enforcement.

Teams upgrade settings relate to coexistence and interoperability between Teams and Skype for Business. These settings define routing and behavior for calls and chats across the two platforms. They do not affect meeting permissions or content sharing within Teams meetings and therefore cannot achieve the requirement.

Thus, meeting policies are the clear solution because they contain the settings that directly control participant sharing capabilities. By properly assigning a meeting policy that restricts or allows screen sharing, administrators ensure consistent governance aligned with organizational needs.

Question 43: 

You need to configure automatic transcription for all Teams meetings scheduled by management-level staff. How can you achieve this?

A) Assign a custom meeting policy to management
B) Enable live events by default
C) Configure Teams device policy
D) Modify organization-wide settings

Answer: A)

Explanation: 

Assigning a custom meeting policy to management is the precise solution when enabling automatic transcription for a specific group. Meeting policies include a setting that controls transcription availability. By creating a custom version of this policy and assigning it only to management-level staff, administrators ensure that any meetings organized by them will have transcription capabilities available and can be automatically turned on based on policy configuration. This ensures targeted deployment without affecting the rest of the organization.

Enabling live events is unrelated because live events are a separate meeting type intended for large broadcasts. Transcription settings in live events apply only to that format and do not affect standard Teams meetings. Thus, enabling them does not accomplish the requirement.

Teams device policies apply only to hardware devices, such as Teams Rooms or Teams Phone systems. These policies dictate device-level behavior, firmware settings, and features tied to the hardware. They do not control transcription settings for meetings scheduled by specific users.

Organization-wide settings provide global defaults for the tenant. While they can enable or disable transcription across the entire tenant, they cannot apply to only management-level staff. Applying changes globally would affect all users, violating the requirement to target only a subset of the organization.

Therefore, assigning a custom meeting policy tailored for management is the correct method, ensuring that transcription settings are available specifically to the intended group.

Question 44: 

A compliance team requires that private channel messages be retained for seven years regardless of user deletion. What should you configure?

A) Retention policies
B) Teams policies
C) Data loss prevention
D) Information barriers

Answer: A)

Explanation:

A retention policy is designed specifically to preserve content for a defined period, regardless of user actions. When applied to Teams private channel messages, the policy ensures that the content is preserved for seven years, even if users delete messages. The preserved content is stored in a special location accessible to compliance administrators. This matches the requirement exactly, since it provides enforced long-term preservation independent of user behavior.

Teams policies control user features and capabilities in the Teams app, such as calling, messaging, and meeting functionalities. They do not control how long data is stored or prevent users from deleting content. They lack the ability to enforce regulatory or compliance retention periods.

Data loss prevention policies detect sensitive information and prevent it from being shared. They focus on real-time content protection and blocking, not long-term preservation or compliance-driven storage. They cannot enforce a requirement to retain private channel messages for a specific number of years.

Information barriers restrict communication between groups of users, typically for regulatory purposes. They do not influence message storage duration or retention. Their purpose is to limit interactions, not to preserve or archive content.

Therefore, retention policies are the correct configuration because they provide structured, enforceable long-term preservation aligned with compliance requirements.

Question 45: 

You must ensure that Teams users joining from unmanaged devices cannot download files shared in Teams channels. What should you configure?

A) Conditional Access with session controls
B) Teams messaging policies
C) Teams app setup policies
D) Sensitivity labels

Answer: A)

Explanation: 

Conditional Access with session controls offers the exact level of restriction required to prevent file downloads from unmanaged devices. By configuring a Conditional Access policy that identifies unmanaged devices and layering Microsoft Defender for Cloud Apps session controls, administrators can enforce web-based restrictions such as blocking downloads, restricting copy/paste, or requiring browser-only access. This directly prevents users on devices outside organizational compliance from downloading files shared in Teams channels, fulfilling the requirement fully.

Teams messaging policies control what users can do within messages such as deleting sent messages, using GIFs, or editing messages. They cannot block file downloads or restrict device-based access. Messaging policies govern chat behaviors rather than device compliance rules.

Teams app setup policies specify which apps appear pinned in users’ Teams clients and determine how app experiences are presented. These policies do not influence file interaction permissions or determine whether files can be downloaded.

Sensitivity labels apply protection such as encryption, access restriction, and classification to files. While these labels can help secure documents, they cannot distinguish between managed and unmanaged devices when applying download restrictions unless paired with Conditional Access. On their own, they cannot prevent downloads on certain device classes.

Conditional Access with session controls is the comprehensive solution because it enforces device-aware restrictions directly tied to organizational compliance and security posture.

Question 46: 

Your company needs to block all users except the training department from creating private channels. Which configuration should be used?

A) Channel policies
B) Teams policies
C) Sensitivity labels
D) SharePoint site policies

Answer: B)

Explanation: 

Teams policies include configuration settings that control who can or cannot create private channels, and they operate at the user level, allowing administrators to selectively assign permissions. When an organization wants only a specific department, such as the training department, to have the ability to create private channels while blocking all other departments, the most effective approach is to create a custom Teams policy that enables private channel creation and then assign it only to the required users. Administrators can then apply a more restrictive policy that disables private channel creation for the rest of the organization.

 This allows precise targeting and ensures that only the training department retains the capability. The Teams policy structure supports these granular permissions directly and does not depend on team-level or site-level settings, which makes it the correct configuration mechanism for the scenario. 

A refers to channel policies, which do not exist as a standalone configuration area in Microsoft Teams. While users might assume that channel-specific permissions would be managed through something called channel policies, Microsoft Teams centralizes all permissions related to channel creation—both standard and private—within Teams policies. Because channel policies are not an actual administrative feature within the Teams admin center, they cannot serve the required function. 

C refers to sensitivity labels, which are applied to classify and secure Teams, SharePoint sites, and Microsoft 365 Groups. While sensitivity labels can enforce restrictions such as external access limitations, privacy controls, unmanaged device access constraints, and guest permissions, they do not determine which users can create private channels. Their purpose is classification, governance, and security—not operational permissions like channel creation. 

D refers to SharePoint site policies, which govern aspects of site lifecycle management, retention, and sharing behavior. Although private channels generate their own separate SharePoint sites, the permission to create the private channel originates entirely from Teams configuration, not SharePoint management. SharePoint cannot control private channel creation because the process begins within Teams before the associated site is provisioned. 

Therefore, the correct method to restrict private channel creation to only the training department is to configure and assign Teams policies properly.

Question 47: 

You want to ensure that all Teams meeting chats are restricted so that only internal users can send messages, while external participants can only read them. How do you configure this?

A) Meeting policies
B) Messaging policies
C) External access settings
D) Guest access settings

Answer: A)

Explanation: 

Meeting policies govern participant behavior during Teams meetings and include settings that control who can send chat messages during a meeting. These policies allow administrators to define whether attendees can chat, whether only organizers and presenters can send messages, or whether specific participant types—such as external or anonymous users—are restricted. 

When the goal is to allow internal participants to send messages while external participants can only read messages, the administrator can modify the meeting chat permission setting so that only authorized internal users have chat privileges. These meeting policies apply consistently across all meetings attended by users assigned to that policy, regardless of who schedules the meeting. Because meeting chat behavior is explicitly controlled within meeting policies rather than messaging or external access controls, this is the correct configuration. 

B refers to messaging policies, which govern chat and channel messaging behavior outside of meetings, including features like message editing, deleting, GIF usage, and other chat capabilities in standard 1:1 or group chats. Messaging policies do not influence chat capabilities within a meeting. Therefore, they cannot enforce restrictions that apply only during meeting sessions or distinguish between internal and external participants within those meeting chats. 

C refers to external access settings, which manage domain federation and determine whether users in other organizations can communicate with internal users through chats and calls. These settings focus on communication between organizations but do not provide options to regulate meeting chat behavior for external participants. They cannot enforce differentiated chat permissions inside a Teams meeting. 

D refers to guest access settings, which apply to guest users who are added as members of internal teams. Guest access settings influence collaboration within Teams channels and chats but do not govern behavior in scheduled meetings for external attendees who join via meeting invitations. They cannot restrict meeting chat in the manner required. Meeting policies provide the precise capability to control who can send messages in meeting chats and are therefore the correct solution.

Question 48: 

You need to deploy Teams across 3,000 Windows devices using a centralized automated installation. What should you use?

A) Machine-wide installer
B) Manual installation
C) Teams web app
D) Store app installation

Answer: A)

Explanation: 

The machine-wide installer is specifically designed for enterprise deployment scenarios. It installs Teams for all users on a device, ensuring that the Teams application is provisioned automatically for every user profile upon first login. This method supports automated deployment using tools like Configuration Manager or Intune and is the recommended approach for large-scale rollouts across thousands of Windows devices.

Manual installation is not feasible for an environment with 3,000 devices, as it requires user interaction, is time-consuming, and lacks centralized automation. It also results in inconsistent versions and deployment overhead.

The Teams web app runs in a browser and requires no installation. While useful for occasional access, it does not fulfill the requirement for deploying the desktop client across all corporate devices. It also lacks advanced client features available only in the desktop application.

Store app installation is not the recommended method because the Microsoft Store version does not support enterprise deployment scenarios as effectively. It also lacks the administrative control provided by the machine-wide installer and relies on manual interaction or individual store access rather than centralized rollout.

Thus, the machine-wide installer is the correct solution due to its scalability, automation capabilities, and compatibility with enterprise deployment tools.

Question 49: 

An administrator wants to automate membership management for a Teams-based department where membership changes frequently. What should be used?

A) Dynamic Entra ID groups
B) Teams owner approval workflow
C) PowerShell scripts
D) CSV import tool

Answer: A)

Explanation: 

Dynamic Entra ID groups enable automatic membership assignment based on user attributes such as department, job title, or location. When a team is backed by a dynamic Microsoft 365 group, membership adjusts automatically as user attributes change. This is ideal for teams where membership fluctuates frequently and eliminates manual intervention, providing a real-time automated solution aligned with organizational structure.

A Teams owner approval workflow allows owners to accept or reject join requests but does not automate membership changes based on user data. It still relies on manual approvals and is not suitable for environments with high turnover or rapid change.

PowerShell scripts can update membership through automation, but they require ongoing maintenance, scheduled runs, and administrative oversight. They provide automation but not the dynamic real-time adjustment that Entra ID group membership offers.

CSV import tools are used for one-time bulk imports and do not support ongoing automation. They cannot maintain membership over time or react to user attribute changes.

Dynamic Entra ID groups are therefore the correct solution because they provide automatic, attribute-based membership management that integrates directly with Teams.

Question 50: 

You need to enforce that all newly created Teams must follow a predefined naming convention including department prefixes. What should you configure?

A) Entra ID group naming policy
B) Teams template
C) Sensitivity labels
D) Teams setup policy

Answer: A)

Explanation: 

An Entra ID group naming policy allows administrators to enforce naming conventions for Microsoft 365 groups, which directly back Teams. This policy can include prefixes, suffixes, word blocking, and attribute-based variables such as department or location. When enforced, any new team created must follow the naming rules, making it the exact solution for ensuring consistent naming standards across the organization.

Teams templates define structural features such as channels, apps, and tabs but do not enforce naming rules. Templates configure what appears inside the team but not the name of the team itself.

Sensitivity labels classify and secure Teams but do not control naming formats. They influence privacy, external access, and encryption but cannot enforce naming conventions.

Teams setup policies determine which apps are pinned and visible but have no bearing on team names or naming structures.

Thus, an Entra ID group naming policy is the precise tool for enforcing department prefixes and ensuring naming consistency.

Question 51: 

Your organization wants to restrict certain users from editing or deleting their chat messages across all teams and channels. You must apply a configuration that affects messaging behavior at the user level across the entire Teams environment. What should you configure?

A) Create a Teams channels moderation policy
B) Configure a Teams messaging policy
C) Apply a Teams app permission policy
D) Configure a Teams setup policy

Answer: B)

Explanation: 

A relates to moderating channels by selecting who can post new messages, review posts, and manage discussions. This applies to specific channels rather than the entire Teams environment. Since the scenario requires universal messaging restrictions, limiting functionality within one channel or a group of channels will not sufficiently achieve an organization-wide enforcement for selected individuals. Channel moderation focuses on the structure and control of communication within specific Teams channels, not the global behavioral messaging restrictions that must follow individuals everywhere inside Teams.

B provides user-level messaging controls throughout Teams and addresses editing, deleting, voice messages, memes, reactions, and similar message-related features. This aligns closely with the requirement because it applies directly to the individual user regardless of where they send messages inside Teams—chats, group chats, and channels. Messaging policies ensure consistent enforcement, making them suitable for organizations that need to place broad behavioral restrictions. Administrators can apply these policies selectively, tailoring communication behavior to organizational or compliance needs.

C involves configuring access to built-in or third-party applications, determining what individuals can use or install. This affects application availability but does not modify messaging behavior. Restricting or allowing apps does not influence a user’s ability to edit or delete messages. Because the scenario focuses on messaging behavior, adjusting app permissions does not meet the requirement.

D deals with app visibility and pinning in the Teams client. While helpful for managing the interface, it provides no control over how users send, edit, or delete messages. Interface customization does not equate to communication governance, so this does not resolve the requirement for controlling message-editing capabilities.

The proper solution must provide global messaging controls that follow individuals everywhere they communicate in Teams. Messaging policies offer exactly that, making them the fitting configuration.

Question 52: 

A large organization employs hybrid workers who frequently move between buildings throughout the day. You must ensure that emergency calls automatically route with the correct location information based on where the user connects. What should you configure?

A) Configure a Teams emergency address
B) Assign a calling plan
C) Configure dynamic emergency calling
D) Create a voice routing policy

Answer: C)

Explanation: 

A assigns a static address to a user or device. This works well for fixed locations such as a desk phone but fails in dynamic environments. Static addresses cannot update when individuals move between buildings, floors, or campuses. In hybrid environments with significant mobility, static emergency addressing can lead to incorrect location details being transmitted to responders. Therefore, a static assignment cannot meet the requirement for automated location updating.

B enables PSTN calling for users, giving them the ability to place and receive telephone calls. However, it has no influence over how emergency calls determine or transmit location data. Calling plans provide telephony capability, not location intelligence, routing rules, or dynamic emergency management. Because this requirement centers on dynamic, automatic location assignment, assigning a calling plan does not help.

C allows Teams to identify the user’s location automatically by mapping network identifiers such as Wi-Fi access points, ports, or network subnets to emergency addresses. When someone moves within an organization’s environment, their emergency-location information updates accordingly. This ensures compliance and safety by transmitting accurate real-time location information to emergency responders. It directly addresses the needs of a hybrid environment with roaming workers, making it the appropriate configuration.

D determines how outbound PSTN calls route under normal circumstances by controlling which trunks and PSTN usages are applied. Although critical for managing telephony, it does not dynamically adjust or communicate emergency location data. Routing policies influence call paths but not location tracking or emergency dispatch accuracy.

Since emergency calling requires accurate, automatic location updates for roaming users, dynamic emergency calling is the only configuration that matches the requirement.

Question 53: 

Your security team requires that certain Teams automatically enforce confidentiality rules, control guest access, and apply classification settings when created. You need a mechanism that applies protection and access rules to entire teams. What should you use?

A) Configure Teams templates
B) Assign Teams channel policies
C) Apply a Teams sensitivity label
D) Create a Teams private channel

Answer: C)

Explanation: 

A provides a structured layout for new teams by predefining the channels, tabs, and apps that appear upon creation. While helpful for consistency, templates do not enforce protection or classification requirements. They lack security enforcement and do not apply restrictions involving data sensitivity, external sharing, or guest permissions. Because the requirement focuses on classified protection, templates cannot solve the problem.

B manages channel-level behavior such as moderation or channel creation permissions. Channel behavior is operational, not security-focused. These configurations do not apply access protections or confidentiality rules to the entire team. They cannot enforce guest restrictions or classification methods that follow content. Therefore, channel policies do not meet the security-driven requirement.

C applies classification, external-sharing rules, encryption, guest access control, and privacy settings across the entire team and its associated content. Sensitivity labels ensure governance is enforced automatically when a team is created. This directly supports security obligations by applying a consistent classification and protection model that follows the team and its data. When organizations require teams to be created under strict compliance and confidentiality guidelines, sensitivity labels are the most comprehensive and appropriate tool.

D restricts access to a subset of members within a team, providing localized privacy. While useful for limiting visibility, private channels do not enforce organizational security policies across the entire team. They address segmentation but not classification or compliance settings.

Because the requirement involves complete-team protection, confidentiality, and classification enforcement, sensitivity labels are the correct configuration.

Question 54:

 An organization is deploying hundreds of new Teams-certified desk phones and wants the onboarding and initial setup process automated. They need a centralized method to provision and configure the devices during rollout. What should you use?

A) Use Teams device tags
B) Assign a Teams meeting policy
C) Deploy Teams Rooms Pro Management
D) Use remote provisioning for Teams devices

Answer: D)

Explanation: 

A helps categorize devices for sorting and filtering inside the admin center. Tagging simplifies administration but does not provide provisioning capabilities. Tagging cannot configure device profiles, sign-in details, or policy settings during deployment. Therefore, it cannot satisfy a requirement involving automated onboarding.

B configures meeting behaviors for users but not devices. Meeting policies affect how people interact within meetings; they do not handle device setup or deployment workflows. Since the requirement focuses on provisioning new hardware, altering meeting behaviors is unrelated.

C manages Teams Rooms systems, offering analytics, proactive monitoring, issue detection, and lifecycle management, but it does not provision desk phones. It is intended for meeting-room environments rather than personal desk devices. It provides deep operational oversight but not onboarding automation for standard Teams devices.

D enables automatic provisioning of Teams-certified phones and displays through the admin center. It allows devices to register, download configurations, apply correct settings, and streamline the rollout process. Remote provisioning ensures consistent configuration at scale, improving efficiency and reducing the manual workload during large deployments. This directly answers the requirement for automated onboarding.

Remote provisioning is the correct method.

Question 55: 

Your organization wants to automate the process of renewing, reviewing, and expiring unused teams to keep the environment clean and manageable. You must implement a governance strategy that controls the entire lifecycle of teams. What should you configure?

A) Configure Teams retention policies
B) Use Teams shared channels
C) Apply Teams archive
D) Configure Teams lifecycle management

Answer: D)

Explanation: 

A controls how long messages and files are stored before being deleted or preserved. Although essential for compliance, retention does not affect whether teams remain active or become stale. Retention governs data, not team existence, so it cannot automate reviews, renewals, or expirations.

B allows collaboration with external organizations through cross-tenant channels. This supports communication but does not influence team governance or lifecycle. Shared channels do not manage age, activity, or retirement processes for teams.

C freezes a team’s activity by preventing posting and editing but does not manage renewal, expiration, or automated cleanup. Archiving is manual and does not provide governance around reviewing or retiring teams.

D provides automated processes for reviewing active teams, expiring unused teams, setting policies for renewal frequency, and notifying owners when they must take action. Lifecycle management ensures that teams are created, managed, and retired in a structured manner, preventing clutter and maintaining organizational governance. This directly addresses the requirement to automate team governance.

Lifecycle management is therefore the correct solution.

Question 56: 

Your organization wants to restrict certain users from forwarding, transferring, or delegating calls in Teams. The configuration must apply at the user level and control calling capabilities. What should you assign?

A) Assign a Teams calling policy
B) Configure Teams meeting templates
C) Deploy Teams Phone Mobile
D) Configure Teams voice routing policies

Answer: A)

Explanation: 

A controls what calling features individuals can use, including forwarding, delegation, transferring, simultaneous ringing, and inbound/outbound calling behaviors. Because the requirement focuses on restricting calling capabilities for specified individuals, this configuration directly enforces the necessary limitations. Calling policies follow users wherever they sign in, ensuring consistent calling behavior control. When an organization requires targeted restrictions on telephony functionality, using the mechanism designed to govern user-level calling behavior aligns perfectly with the requirement.

B defines structured defaults during the creation of meetings, helping standardize common meeting configurations. However, meeting templates have no impact on calling functionality such as forwarding or delegation. These templates are primarily for user experience consistency in meetings rather than telephony management. They cannot enforce or restrict calling actions, making them unrelated to the requirement.

C integrates cellular SIM identities with Teams to provide mobile calling using mobile operator networks. While this improves the mobile calling experience, it does not manage forwarding, delegation, or transfer restrictions. It is a service-level enhancement rather than a policy mechanism and cannot enforce granular calling feature control.

D routes PSTN calls by determining which trunks and PSTN usages are applied for outbound traffic. This affects the path a call takes but not what features users are allowed to perform. Voice routing policies ensure proper routing and connectivity but do not control user-level calling capabilities.

Since the requirement specifically targets calling permissions and behaviors for individuals, the policy that governs these behaviors directly is the correct configuration.

Question 57: 

Your organization reports inconsistent call quality across multiple sites. You need a tool that provides detailed call analytics, device insights, and network performance data to diagnose quality issues across the organization. What should you deploy?

A) Enable Teams analytics
B) Create a Teams usage report
C) Use Teams activity logs
D) Deploy Teams Quality Dashboard

Answer: D)

Explanation: 

A refers to enabling Teams analytics, which provides administrators with access to adoption data, overall activity trends, and insights into how users are interacting with Teams features. While this can be useful for identifying organizational usage behavior, it does not deliver granular technical information required for diagnosing audio or video call failures. Teams analytics focuses more on organizational patterns, licensing utilization, and engagement rather than packet loss, network paths, device performance, or end-to-end media flow health. 

Therefore, it cannot identify network bottlenecks, bandwidth saturation issues, or device-level reliability problems that may be affecting call quality across multiple locations. B refers to Teams usage reports, which highlight metrics such as message counts, meeting volume, user activity, and adoption patterns. These reports are helpful for understanding general use cases and user engagement but do not offer specific technical insights into transport reliability, codec negotiation, jitter, latency, or endpoint performance. Usage reports cannot identify why a specific location is experiencing poor media quality, nor do they offer device or network diagnostic capabilities. 

C refers to activity logs, which help administrators track configuration changes, login events, security-related operations, user policies, and other administrative actions. Although valuable for auditing and compliance, they are not designed to diagnose real-time or historical call quality information. Activity logs do not contain metrics on audio dropouts, video rendering issues, media path routing, or interruptions caused by local or wide-area network problems. 

They simply track actions, not call performance. D, the Teams Quality Dashboard, provides call analytics, client performance telemetry, network segment analysis, and device usage trends. It delivers detailed metrics such as packet loss, jitter, network round-trip times, codec-related behavior, endpoint configuration, and wireless versus wired connectivity impact. It allows administrators to identify patterns at specific sites, compare quality metrics across users, and analyze trends over time.

This tool is specifically designed for diagnosing enterprise call quality issues and is the only option that provides the depth and technical visibility required for troubleshooting media-related problems across multiple locations. For this reason, the Teams Quality Dashboard is the correct choice.

Question 58: 

Your organization wants external individuals to join internal teams as members so they can collaborate on files, channels, and shared resources. You need to enable a feature that allows external participants to be added to teams. What should you enable?

A) Apply Teams guest access
B) Apply Teams external access
C) Configure Azure conditional access
D) Configure Teams information barriers

Answer: A)

Explanation: 

A describes Teams guest access, the capability that allows administrators to add external users as members of internal teams. With guest access enabled, individuals outside the organization can participate almost like internal members by accessing channels, sharing documents, joining conversations, viewing team resources, and participating in meetings associated with the team. This functionality is specifically intended for collaborative scenarios that require external partners, vendors, or clients to work within shared Teams spaces. Guest access supports file collaboration, channel access, and membership-level permissions, making it the required feature when external individuals need full involvement in internal teams. 

B refers to external access, which allows users in different organizations to communicate with one another through chat and calls. However, it does not permit those external users to be added as members to internal teams, nor does it allow them to access internal channels or shared files. External access is strictly communication-based and not designed for collaborative resource sharing inside team structures. Therefore, it does not meet the requirement. 

C refers to Azure conditional access, which governs authentication rules, compliance requirements, device posture, MFA enforcement, and sign-in conditions. While important for security, it does not provide or modify collaboration capabilities or membership controls for external users. Conditional access cannot grant the permissions required to join internal teams. 

D refers to information barriers, which are used to prevent communication between specific groups or user segments to meet regulatory or compliance restrictions. This feature blocks collaboration rather than enabling it. It is designed for environments where internal teams must not interact with each other, making it unsuitable when the goal is to permit external collaboration. Since the requirement is full membership-based collaboration with external individuals, the only feature meeting that is needed is guest access. For this reason, Teams guest access is the correct configuration.

Question 59: 

Your administrators want to restrict specific users from launching or installing certain third-party apps in Teams. You need a configuration that controls whether apps are allowed or blocked for selected individuals. What should you assign?

A) Configure Teams policy packages
B) Configure Teams app pinning
C) Apply Teams app setup policies
D) Assign Teams app permission policies

Answer: D)

Explanation: 

A refers to policy packages, which bundle together different Teams policies for easier assignment to specific groups such as education staff, students, or frontline workers. Although convenient for applying multiple related configurations simultaneously, these packages are not designed for granular app access control. They include policies governing meeting behavior, messaging capabilities, and other user-level settings, but they do not independently determine which third-party applications a user can or cannot access. 

B refers to app pinning, which simply controls the visibility and placement of apps on the Teams interface. Pinning makes apps more accessible by placing them on the sidebar or apps list, but it does not enforce restrictions. Users can still install or launch apps if permissions allow it, meaning visibility is not equivalent to access control. Removing a pinned app does not prevent use. 

C refers to app setup policies, which configure what apps appear by default and which ones are automatically installed or recommended. While they influence the user’s initial app experience and determine which apps are displayed prominently, they do not enforce restrictions. Users can typically install or use apps unless specific permissions prevent it, meaning setup policies alone cannot block app usage. 

D refers to app permission policies, which control which applications users are allowed to access or install. These policies allow administrators to block entire app categories, specific third-party apps, or even Microsoft apps. They directly regulate permissions, making them the correct tool for preventing selected users from launching or installing certain apps. Because the requirement is specifically to restrict app usage for certain individuals, app permission policies provide the precise capability necessary to enforce app-level controls. This makes them the correct solution.

Question 60: 

Your organization wants to restrict recording and screen sharing for certain users during Teams meetings. The configuration must apply to user meeting behavior regardless of who hosts the meeting. What should you configure?

A) Configure Teams meeting policies
B) Assign Teams webinar policies
C) Configure Teams live events
D) Configure Teams presenter modes

Answer: A)

Explanation: 

A refers to Teams meeting policies, which govern user behavior and capabilities during meetings across the entire organization. These policies regulate screen sharing, recording permissions, meeting chat, content sharing rules, microphone and camera controls, and other participation-related settings. Meeting policies apply to users regardless of who organizes the meeting, ensuring consistent enforcement across all meeting types. If the requirement is to restrict certain capabilities, such as preventing recording or limiting screen sharing for specific users, meeting policies provide the exact mechanism needed. They are designed for user-level enforcement, ensuring those restrictions remain in effect no matter which meeting they attend or who schedules it. 

B refers to webinar policies, which govern settings specific to webinar scenarios, such as attendee management, registration controls, and presentation elements. Webinar policies do not change general meeting permissions for users and do not restrict screen sharing or recording behavior in regular meetings. Therefore, they cannot fulfill the requirement. 

C refers to live events, which are large-scale broadcast-style presentations involving structured producer and presenter roles. Live event settings apply only to live events themselves, not regular meetings. They do not modify user-level permissions across standard meeting environments, making them irrelevant for restricting recording or screen sharing. 

D refers to presenter modes, which control how presenters display their video and content, such as side-by-side mode, standout mode, or reporter mode. These settings enhance visual presentation but do not control capabilities such as recording or screen sharing. They influence style, not permissions. Since the requirement is consistent enforcement of meeting behavior restrictions for specific users, only meeting policies provide an organization-wide, user-level configuration mechanism that meets the need.

Therefore, Teams meeting policies are the correct solution.

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