The Power of Video: Why Your Brand Needs YouTube Marketing

Understanding the Power of YouTube Marketing

YouTube’s Unparalleled Audience Reach

YouTube is more than just a video-sharing platform. It is the second-largest search engine in the world, trailing only behind its parent company, Google. With over 2 billion logged-in monthly users, YouTube offers businesses a powerful platform to reach audiences on a global scale. Whether you’re a local startup or an international corporation, YouTube has the infrastructure and audience to support your marketing goals.

This massive user base means there is virtually no niche too small or too obscure. Audiences flock to YouTube for a variety of reasons — to learn, to laugh, to be inspired, or to solve problems. Brands that align their content with these motivations are far more likely to engage viewers and convert them into loyal customers. When executed strategically, YouTube marketing can expand your brand’s visibility beyond borders and demographics.

Another benefit of YouTube’s reach is its integration across Google platforms. Videos often appear in Google search results, and with proper optimization, your content can reach users even before they visit YouTube itself. This multi-channel visibility makes YouTube an indispensable component of a comprehensive digital marketing strategy.

The Rise of Video Content Consumption

Video is no longer just a trend — it has become a dominant content format across all major platforms. Studies have consistently shown that users engage more with video content compared to text and images. Videos are more digestible, more emotionally resonant, and easier to consume on the go.

On YouTube, the variety of content formats further fuels this consumption. Users watch how-to tutorials, product reviews, educational explainers, vlogs, interviews, and even live streams. This flexibility allows brands to tailor their message in the format that best suits their audience.

Unlike other forms of content, video combines visuals, sound, and storytelling, making it more likely to hold the viewer’s attention. A viewer is more likely to remember a brand message delivered through an engaging video than through a written blog post or a static infographic.

Creating Value with Meaningful Content

At the heart of effective YouTube marketing lies valuable content. Viewers come to YouTube with the expectation of gaining something, whether it’s entertainment, knowledge, or a solution. Brands that understand this can position their content not as advertisements but as resources.

This mindset shift from selling to serving builds credibility and attracts a loyal audience. Rather than pushing products, brands can educate customers on how to use them, share behind-the-scenes insights, or tell stories that resonate. This approach fosters a deeper connection between the brand and its viewers.

When content is driven by value, it naturally attracts more engagement. Viewers comment, like, share, and subscribe — all of which are signals that improve your content’s reach and effectiveness. Over time, this engagement compounds, amplifying your marketing impact at no additional cost.

Global Accessibility and Inclusivity

YouTube is available in over 100 countries and supports more than 80 languages. This global footprint allows brands to reach diverse audiences with localized content. Whether you’re targeting Spanish-speaking users in South America or French-speaking communities in Europe, YouTube provides the tools to adapt your message effectively.

Additionally, features like closed captions, auto-translate, and subtitles make your content more accessible. These tools are essential not just for reaching international audiences but also for including people with hearing impairments or those who prefer consuming content silently.

By making content more inclusive, brands signal that they value every member of their audience, enhancing trust and building goodwill.

Building a Strong Brand Through YouTube Content

Visual Storytelling and Emotional Impact

One of YouTube’s greatest strengths lies in its capacity for storytelling. Video allows brands to go beyond mere product features and dive into narratives that connect on a human level. Whether it’s a founder’s journey, a customer success story, or a behind-the-scenes look at your operations, these stories create an emotional connection.

Visuals enhance storytelling by illustrating concepts that might be difficult to convey with words alone. For example, a tutorial video showing a product in action can be far more persuasive than a written manual. Likewise, customer testimonials in video form can add authenticity and trust that text-based reviews may lack.

When viewers feel emotionally connected to a brand, they are more likely to engage with it, share its content, and become long-term customers. YouTube offers the perfect medium to craft and share these compelling brand narratives.

Establishing Trust and Credibility

In an age of misinformation and ad fatigue, building trust is more important than ever. YouTube helps brands do this by offering a personal, face-to-face medium for communication. Seeing a real person talk about a product or share knowledge adds a layer of authenticity that is hard to replicate in text.

Tutorials, educational series, and Q&A sessions are particularly effective for building credibility. These formats show your expertise and your willingness to provide value without expecting something in return. Over time, this positions your brand as a go-to source for reliable information.

Trust is further strengthened when brands engage with viewers in the comment section, respond to questions, and take feedback seriously. These interactions humanize your brand and foster a community of loyal followers.

Leveraging Different Content Formats

YouTube offers a range of formats, each suited to different types of content and audience preferences. These include:

  • Standard videos (vlogs, tutorials, reviews)

  • YouTube Shorts (quick, snackable videos under 60 seconds)

  • Live Streams (real-time interactions)

  • Playlists (curated content journeys)

  • Community Posts (text/image updates for engagement between videos)

This variety allows marketers to experiment with different approaches and tailor content to suit changing trends and viewer habits. For example, a tech brand might use Shorts to showcase quick tips, standard videos for deep dives, and live streams for product launches.

Adapting content formats not only improves user experience but also increases your chances of being discovered. Shorts, for instance, have their discovery mechanism and can attract new audiences who wouldn’t otherwise find your long-form content.

Integrating YouTube with Your Broader Marketing Strategy

YouTube should not operate in a vacuum. The best results come when it’s integrated into your wider digital marketing strategy. This means:

  • Embedding videos in blog posts to boost dwell time

  • Sharing video content across social media platforms

  • Using email marketing to promote new uploads

  • Repurposing webinar recordings as YouTube videos

  • Turning video transcripts into blog articles

This cross-platform synergy amplifies your message and ensures that your content reaches people wherever they are. It also provides multiple entry points for potential customers to discover and interact with your brand.

When used this way, YouTube acts as both a content hub and a distribution channel, supporting your SEO, social, and lead generation goals.

Crafting Impactful Content and Strengthening Brand Identity on YouTube

Creating Dynamic and Engaging Video Content

The success of a YouTube marketing campaign heavily relies on how engaging your videos are. Unlike static blog posts or images, videos stimulate multiple senses simultaneously—sight, sound, and motion. This multi-sensory engagement increases retention, comprehension, and emotional response, leading to stronger brand associations.

For businesses, this means shifting focus from simply pushing promotional messages to creating experiences. The most engaging YouTube videos do not feel like ads. They provide value first, whether through entertainment, education, or a shared story.

There are many creative approaches that businesses can use:

  • Explainer videos simplify complex products or services.

  • Product reviews and demos showcase value in a real-world context.

  • Animated videos are excellent for visual storytelling.

  • User-generated content builds authenticity and community trust.

  • Interviews and collaborations expand reach and authority.

By using diverse formats, brands can keep content fresh while meeting different viewer expectations. You don’t need a large production budget to be effective—clarity, relevance, and creativity matter more than cinematic polish.

Maximizing Retention with Video Structure

A well-structured video improves viewer retention and makes your message more persuasive. Videos should hook viewers within the first few seconds. This can be done with a question, a compelling visual, or a statement that immediately communicates value.

Following the hook, structure your content with a logical flow. If it’s a tutorial, break it into clear steps. If it’s a narrative, build a story arc. End each video with a strong call to action—this might be subscribing, visiting your website, leaving a comment, or watching the next video in a series.

Keeping viewers engaged throughout your video is key to improving your performance on YouTube’s algorithm. Higher watch time signals to YouTube that your content is valuable, increasing its visibility in search results and recommendations.

Also, using timestamps in the video description or chapters can make content more navigable and user-friendly, especially for longer videos.

Establishing a Consistent Brand Voice and Visual Identity

Consistency is a powerful trust-building tool. From your video thumbnails to the way you speak in your videos, every element should reflect your brand’s identity. This consistency makes your channel more professional and helps viewers instantly recognize your content.

Here are some ways to build consistency:

  • Use a standard intro and outro for all videos.

  • Maintain a consistent tone—whether it’s professional, friendly, witty, or casual.

  • Develop a recognizable color scheme and logo placement in thumbnails.

  • Create content within defined themes or series.

Consistency doesn’t mean every video has to be the same. Instead, it means there’s a familiar thread tying everything together, reinforcing who you are and what your brand represents.

A consistent style also makes your channel look more curated and appealing to new visitors who are deciding whether to subscribe.

Encouraging Viewer Engagement and Interaction

YouTube is not a one-way broadcasting tool; it’s a social platform. Viewers can like, comment, share, and subscribe—and these interactions greatly influence your video’s performance.

Encourage your audience to engage by asking open-ended questions in your videos. Invite them to comment with their thoughts, feedback, or suggestions for future content. Responding to comments makes viewers feel heard and appreciated, which builds loyalty and community.

Another powerful engagement tool is YouTube’s Community tab. This allows you to post text updates, polls, images, and video previews. It’s a way to maintain an active presence between video uploads and spark more casual interactions with your subscribers.

Calls to action should be natural and helpful. For example, rather than saying, “Don’t forget to like and subscribe,” you might say, “If this video helped you, feel free to subscribe so you won’t miss our next guide.”

Engagement also includes creating content that resonates with viewers’ needs. Monitor which videos get the most comments and shares, and tailor future content to match that interest.

Using Thumbnails and Titles to Increase Click-Through Rate

Even the most engaging video won’t be effective if people don’t click on it. That’s where titles and thumbnails come into play. These elements act as your video’s packaging, and in many cases, they determine whether or not a viewer will even give your content a chance.

A compelling title should be:

  • Clear and specific

  • Keyword-rich (for SEO)

  • Intriguing enough to generate curiosity

Avoid misleading titles or clickbait, as they can harm your credibility and viewer trust.

Thumbnails should be:

  • Visually striking, even at small sizes

  • Consistent with your brand’s look

  • Reinforcing the title’s promise

  • Including faces or emotions, where relevant

Designing custom thumbnails rather than relying on YouTube’s auto-generated ones can drastically improve your video’s performance. Tools like Canva and Photoshop can help create polished, professional-looking thumbnails.

It’s also a good idea to A/B test different thumbnails and titles to see what generates the highest engagement. YouTube’s analytics tools make it easier to monitor click-through rates and refine your approach over time.

Improving Content Discoverability with SEO Optimization

YouTube is a search engine, which means that proper search engine optimization (SEO) is essential. Each video you upload should be strategically optimized so that it’s discoverable not just on YouTube but also on Google search results.

Key areas to optimize include:

  • Video Title: Include your primary keyword naturally.

  • Description: Write a detailed description that explains what the video covers, includes relevant keywords, and links to your website or social channels.

  • Tags: Use related tags and variations of your main keywords.

  • Closed Captions: Upload a transcript or use auto-captioning to make content accessible and SEO-friendly.

  • Video Filename: Before uploading, name your video file using relevant keywords.

Also, consider adding videos to relevant playlists. Playlists not only help with SEO but also keep users watching more of your content, which is a positive ranking signal.

Use the keyword research techniques you would apply for blog posts—tools like Google Trends, YouTube Search Suggest, and TubeBuddy can help identify what your audience is searching for.

Repurposing Content Across Platforms

Once you’ve created a strong video, consider how you can repurpose that content. A single YouTube video can be adapted into:

  • Blog posts using the transcript or summary

  • Short clips for Instagram Reels or TikTok

  • Slide decks or infographics for LinkedIn

  • Audio-only versions for podcasts

Repurposing helps extend your content’s lifespan and reach different audience segments who may prefer consuming content in other formats. It also increases your return on investment by maximizing the value you get from each piece of content.

The key is to tailor the message to fit the platform while keeping the core content consistent. YouTube can serve as the centerpiece of your content ecosystem, with other channels driving traffic back to your videos.

Optimizing Performance and Scaling Your YouTube Marketing Strategy

Leveraging YouTube Analytics for Smarter Marketing

YouTube provides a robust analytics dashboard that offers detailed insights into how your content is performing. These metrics are crucial for refining your marketing strategy and ensuring your videos are delivering results.

Some of the most valuable metrics include:

  • Watch Time: The total amount of time viewers have spent watching your videos. This is one of the most important ranking factors in YouTube’s algorithm.

  • Audience Retention: Shows how long people stay on your video before dropping off. Helps identify which parts are engaging or losing interest.

  • Click-Through Rate (CTR): Indicates how many people clicked your video after seeing the title and thumbnail. A low CTR may mean your packaging isn’t compelling enough.

  • Traffic Sources: Tells you where your viewers are coming from — YouTube search, external websites, suggested videos, etc.

  • Demographics: Provides age, gender, and geographic data to better understand your audience.

  • Engagement: Tracks likes, comments, shares, and subscribers gained from each video.

By regularly analyzing this data, you can pinpoint what types of content perform best, what times your audience is most active, and which keywords are driving traffic. This allows for informed decision-making rather than guesswork.

Improving Video SEO for Maximum Discoverability

Search engine optimization isn’t just for websites. YouTube SEO plays a vital role in helping your videos rank higher in both YouTube and Google search results. When done right, SEO can dramatically increase your content’s visibility and drive consistent organic traffic.

Here’s a detailed breakdown of video SEO best practices:

  • Keyword Research: Use tools like YouTube’s auto-suggest, TubeBuddy, or Google Trends to find keywords your audience is searching for.

  • Optimize Titles: Include the primary keyword naturally, and make the title compelling without being misleading.

  • Write Rich Descriptions: Your video description should summarize the content, include primary and secondary keywords, and feature links to your website or other resources.

  • Use Tags Strategically: Tags help YouTube understand the context of your video. Use a mix of broad and specific tags.

  • Add Timestamps: These help with navigation and can also appear in Google search snippets.

  • Closed Captions and Transcripts: These improve accessibility and give YouTube more data to index.

  • Video Filename: Before uploading, make sure the filename is relevant (e.g., social-media-marketing-tips.mp4 instead of IMG2038.mp4).

Beyond basic SEO, you can also optimize your video content through compelling thumbnails, high engagement levels, and consistent upload schedules—all of which signal to YouTube’s algorithm that your channel provides quality content.

Using Playlists to Enhance Viewer Experience and SEO

Playlists are a powerful but often underutilized feature on YouTube. They help organize your videos into structured themes, making your channel more navigable and increasing session duration.

Benefits of using playlists:

  • Encourage binge-watching by autoplaying the next related video

  • Improve SEO, since playlists are indexed by YouTube and Google.

  • Provide a better user experience, especially for educational or multi-part content

  • Allow you to curate content, including videos from other creators, to add more value.

You can create playlists based on product categories, content themes, customer interests, or progression levels (beginner, intermediate, advanced).

Adding descriptions and keywords to your playlists also helps improve their discoverability and ensures they show up in search results.

Building a Content Calendar for Consistency and Strategy

Consistency is one of the cornerstones of successful YouTube marketing. Creating a content calendar helps maintain a regular upload schedule, plan for campaigns, and align your video content with other marketing efforts.

Your calendar should include:

  • Video topics

  • Publish dates

  • Assigned team members (if applicable)

  • Platform-specific adaptations (e.g., Shorts, live streams)

  • Promotion plans (email, social media, website)

Planning your content also allows you to batch-produce videos, which is more time-efficient and reduces last-minute stress. It ensures you’re always working with purpose rather than scrambling to come up with ideas.

Also, be aware of seasonal trends, product launches, industry events, or holidays that you can align your content around for better relevance and timing.

Collaborating With Influencers and Creators

Partnering with other YouTubers or influencers can be a powerful growth strategy. Collaborations expose your content to new audiences who already trust the creator they’re watching.

There are several collaboration formats you can consider:

  • Co-hosted videos or interviews

  • Guest appearances on each other’s channels

  • Reaction or response videos

  • Collaborative tutorials or how-to content

When choosing a creator to partner with, consider audience alignment, content style compatibility, and the value they can add to your viewers. Micro-influencers with a tight-knit community can sometimes be more impactful than major creators with less engaged audiences.

Make sure the collaboration feels authentic and benefits both parties. It should deliver real value to the audience, not just be a marketing tactic.

Leveraging YouTube Shorts for Quick Wins

YouTube Shorts is a vertical video format designed for quick, mobile-friendly content. Shorts are heavily promoted in YouTube’s algorithm and offer a high chance of virality—even for small or new channels.

Some great uses for Shorts include:

  • Quick tips or facts

  • Teasers or previews for long-form content

  • Behind-the-scenes glimpses

  • Product features or announcements

  • Time-lapse videos

Shorts can help you grow subscribers rapidly because they’re often shown to viewers who aren’t already familiar with your channel. Including a CTA in the caption or video itself can convert these viewers into long-term subscribers.

Since Shorts don’t require extensive production, they’re a great way to maintain activity between your more time-intensive video uploads.

Running YouTube Ads for Accelerated Growth

If you want to boost visibility quickly, YouTube Ads can be a strategic tool. You can run various types of ads depending on your goals:

  • Skippable In-Stream Ads: Appear before, during, or after videos and can be skipped after 5 seconds.

  • Non-Skippable In-Stream Ads: Last up to 15 seconds and must be watched in full.

  • Bumper Ads: 6-second non-skippable ads designed for brief, impactful messages.

  • Discovery Ads: Appear in search results and alongside related videos.

  • Overlay Ads: Text or banner ads that appear on the lower portion of a video.

YouTube’s ad platform allows precise targeting by demographics, interests, search behavior, and even remarketing to website visitors.

By combining paid promotion with organic growth strategies, you can reach new audiences faster while still building trust through authentic content.

Measuring ROI and Aligning With Business Goals

It’s important to tie your YouTube efforts back to business outcomes. While views and subscribers are good indicators of growth, focus on metrics that reflect real impact:

  • Website traffic from YouTube links

  • Lead generation through forms or landing pages linked in descriptions

  • Conversion tracking for product sales or sign-ups

  • Audience retention rates that indicate content quality

  • Engagement metrics that reflect interest and loyalty

Set clear objectives before launching your YouTube strategy. These might include increasing brand awareness, generating leads, building community, or driving e-commerce sales. Use YouTube analytics and tools like Google Analytics to track how your videos influence these goals.

Regular performance reviews help you see what’s working and what needs adjusting, so your content remains effective and aligned with your broader marketing efforts.

Monetization, Community Building, and Long-Term YouTube Marketing Success

Unlocking YouTube’s Monetization Potential

One of the distinct advantages of YouTube marketing is the opportunity to generate revenue directly from your content. While the primary goal for most brands is awareness and lead generation, YouTube’s monetization tools add a layer of financial incentive that can help fund further marketing initiatives.

To become eligible for YouTube monetization, you must meet the requirements of the YouTube Partner Program (YPP):

  • At least 1,000 subscribers

  • 4,000 public watch hours in the last 12 months

  • A linked AdSense account

  • Adherence to YouTube’s monetization policies and community guidelines

Once eligible, you can earn revenue in several ways:

  • Ad Revenue: You earn money from ads that play before, during, or around your videos. This is managed through AdSense and varies based on your audience demographics and video content.

  • Channel Memberships: Offer exclusive content or perks to subscribers who pay a monthly fee.

  • Super Chat and Super Stickers: During live streams, viewers can pay to highlight their comments.

  • Merch Shelf: If you sell branded merchandise, you can showcase it directly below your videos.

  • YouTube Premium Revenue: You get a share of revenue when Premium subscribers watch your content.

These monetization options can provide a sustainable income stream, allowing brands and creators to reinvest in better equipment, marketing, or even staff to scale production.

Exploring Sponsorships and Affiliate Marketing

Beyond YouTube’s built-in monetization features, many brands leverage sponsorships and affiliate marketing to further boost revenue.

  • Sponsorships involve partnering with other brands to promote products or services within your video content. This could be a dedicated product review, a short mention, or a longer brand integration.

  • Affiliate marketing allows you to earn a commission on products you recommend. You include a trackable link in your video description, and when viewers make a purchase, you receive a percentage.

These methods are highly effective when done transparently and with audience trust. Authenticity is key—promoting products that genuinely align with your content and audience builds credibility and increases conversion rates.

Make sure to follow FTC guidelines and disclose any paid partnerships or affiliate relationships clearly to maintain viewer trust.

Fostering a Loyal Community Around Your Channel

YouTube is not just a platform for content distribution; it’s a space for relationship-building. The most successful channels are those that foster a sense of community around their brand.

Building community requires intentional engagement. Here’s how to nurture it:

  • Respond to comments: Acknowledge feedback and questions. Engaging in the comments section makes your viewers feel seen and appreciated.

  • Host live Q&A sessions: Interacting in real-time helps deepen connections with your audience.

  • Create content based on feedback: Let your audience help shape your channel by voting in polls or suggesting topics.

  • Use the Community tab: Share updates, post behind-the-scenes content, run polls, and highlight milestones or fan contributions.

  • Name your audience: Give your viewers a community identity to strengthen the bond (e.g., “The Design Tribe,” “CodeCrew”).

The stronger your community, the more likely viewers are to share your videos, participate in promotions, and remain loyal to your brand. A connected audience is also more receptive to new products, services, and ideas you introduce.

Diversifying Content to Keep Viewers Interested

Long-term success on YouTube depends on your ability to keep content fresh and relevant. Even within a specific niche, you can offer a wide variety of content types to avoid monotony and appeal to different viewer preferences.

Consider incorporating:

  • How-to guides and tutorials

  • Vlogs or day-in-the-life content

  • Customer stories or testimonials

  • Webinar replays and keynote talks

  • Challenge videos or trend participation

  • Commentary on current events in your industry

Diversifying content allows you to experiment and learn what works best. It also ensures your audience has a reason to keep returning rather than losing interest after seeing similar videos repeatedly.

This variety also increases discoverability—some users may find you through educational content, while others might engage more with storytelling or opinion-based videos.

Maintaining Brand Alignment as You Grow

As your channel grows, it’s important to stay aligned with your core brand message and goals. The temptation to chase trends for short-term views can sometimes dilute your brand identity.

Ask these questions regularly to stay on track:

  • Does this content reflect our brand values?

  • Is the tone consistent with our brand voice?

  • Will this video provide long-term value to our ideal audience?

Growth should support your overall marketing strategy, not distract from it. Every video you publish should serve a clear purpose—whether it’s building awareness, driving traffic, generating leads, or reinforcing customer loyalty.

If you decide to explore new topics or formats, consider how they fit into your broader brand narrative. You can innovate without losing sight of what makes your content meaningful to your audience.

Staying Agile with Ongoing Trends and Features

YouTube is constantly evolving, and successful marketers stay agile by embracing new features and audience behaviors.

Key areas to watch include:

  • YouTube Shorts: Vertical, short-form video continues to rise in popularity, especially among mobile users.

  • Live Streams: Real-time interaction is increasingly valuable for building engagement and transparency.

  • Interactive Elements: End screens, cards, and polls can make your videos more dynamic and drive user action.

  • AI Tools: Automated captioning, analytics summaries, and thumbnail generation are becoming more accurate and useful.

  • Cross-Platform Integration: Embedding YouTube content into your email campaigns, blogs, and LinkedIn posts extends reach and engagement.

Staying informed about these changes ensures you’re not left behind and that your channel continues to perform at its best.

It’s also valuable to monitor other successful channels in your niche. Observe what they’re doing well, how they’re engaging their audience, and what types of content are trending. Use these insights as inspiration—not imitation—to adapt your strategy.

Planning for Long-Term Sustainability

Creating and maintaining a successful YouTube channel requires long-term vision and sustainable practices. Here are strategies to support sustained growth:

  • Batch filming: Record multiple videos in one session to save time and ensure a consistent content pipeline.

  • Outsource where needed: Use freelance editors, designers, or scriptwriters to reduce workload and improve quality.

  • Automate repetitive tasks: Use scheduling tools for publishing and promoting your videos.

  • Set clear milestones: Monitor your progress against monthly, quarterly, and yearly goals.

  • Create evergreen content: Focus on videos that will remain relevant and continue to bring traffic over time.

It’s also important to avoid burnout. Many marketers start strong and fade out because the pace isn’t sustainable. Focus on quality over quantity, and create a realistic publishing schedule you can maintain consistently.

Measuring Long-Term ROI and Channel Impact

Ultimately, every hour spent on YouTube marketing should contribute to your broader business goals. Long-term ROI goes beyond ad revenue and views. Evaluate success through a combination of quantitative and qualitative measures:

  • Increases in website traffic from YouTube links

  • New leads or inquiries generated via video content

  • Improvement in brand sentiment and customer trust

  • Higher conversion rates on product or service pages

  • Feedback from customers referencing your videos

Use tools like YouTube Studio, Google Analytics, and customer surveys to track these results. Data-driven insights help validate your investment in the platform and guide your strategy forward.

Final Thoughts

YouTube is not just another social media channel—it’s a powerful marketing engine capable of building awareness, generating leads, engaging customers, and even producing direct revenue. Whether you’re a solo creator or a growing business, the platform offers tools, reach, and flexibility to support your goals.

The key to long-term success lies in consistency, authenticity, strategic planning, and ongoing adaptation. By building community, delivering value, analyzing performance, and aligning content with your brand, you can turn YouTube into a major driver of growth and influence.

The opportunity is there. It’s up to you to create content that resonates, engages, and converts—while building something meaningful in the process.

 

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