Microsoft MS-700 Microsoft 365 Certified: Teams Administrator Associate Exam Dumps and Practice Test Questions Set 6 Q101-120

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Question 101: 

You need to ensure that only a specific security group can host webinars in Teams. What should you configure?

A) Teams meeting policy
B) Teams app setup policy
C) Teams live events policy
D) Teams update policy

Answer: A)

Explanation:

Controlling who can create webinars in a Teams environment requires adjusting the policy that governs meeting capabilities, because webinar creation is treated as an extension of meeting functionality. The configuration is applied through a policy that can be scoped to individuals, groups, or organizational units, ensuring that only authorized users have access to specific scheduling privileges. 

 

This approach works by assigning a policy to a security group so that anyone within that group inherits the ability to create and manage webinar events while all other users remain restricted. It centralizes control over scheduling capabilities and aligns with governance best practices, especially when a company wants to maintain consistency or compliance around external-facing events. Other administrative areas in Teams do not offer this level of capability restriction. 

 

Settings that influence app availability focus only on the visibility and arrangement of apps within the interface and do not regulate the ability to create or schedule large-scale interactive sessions. Controls used for broadcast-oriented environments support one-way communication models suitable for structured presentations but lack the functionality needed for interactive registrations and engagement features associated with webinars. Update-related configurations ensure client software receives new features and patches but do not influence what users can create or schedule. 

Therefore, the correct focus is the policy area that specifically manages meeting-related actions, because it encompasses permissions required for initiating interactive events like webinars. Applying the policy ensures that the organization maintains governance by allowing only members of the designated group to initiate events with registration, structured attendee interaction, and enhanced analytics, which helps prevent unauthorized users from creating such events and preserves consistency in external-facing communications.

Question 102: 

A department needs to block users from sending voice messages in Teams mobile. What should the administrator modify?

A) Messaging policy
B) Mobile app configuration policy
C) Conditional access policy
D) App permission policy

Answer: A)

Explanation: 

Regulating whether users can send voice messages in the Teams mobile environment requires adjusting the settings that control chat behavior and communication features across devices. These controls are centralized in a policy designed to manage user messaging capabilities, and this policy includes settings that determine whether voice clips can be recorded or transmitted. Mobile-specific configuration tools manage application-level deployment details, such as sign-in behavior, authentication enforcement, or device enrollment requirements, but they do not influence in-app communication features. Conditional access rules provide a way to restrict or grant access based on identity, device, location, or risk but do not alter functional messaging options available within the application. Controls governing permissions for applications determine which apps users may run, but they do not affect the internal communication methods available for the chat features of Teams. Because the intention is to restrict a particular form of communication rather than modify the overall accessibility or availability of the application, the appropriate area to manage this requirement is the one that provides granular control over chat features. By applying such a policy, administrators can ensure that voice messages are disabled for selected departments while all other chat functions continue to operate as needed.

Question 103: 

You need to ensure users cannot start ad-hoc meetings from Teams channels. What should you adjust?

A) Meeting policy
B) Channel moderation
C) Messaging policy
D) App setup policy

Answer: A)

Explanation: 

Preventing users from launching ad-hoc meetings through channels requires management of meeting functionalities, as ad-hoc meeting creation falls entirely under the governance of meeting-related policies. These controls determine whether users can start instant meetings, sometimes known as “Meet Now,” which bypass the traditional scheduling process. The intention behind such restrictions is often to streamline how collaboration spaces are used, enforce governance, or reduce unplanned meeting activity that may lead to calendar congestion or disrupt established workflows. 

Other areas of Teams administration do not provide the level of meeting creation control necessary to support this requirement. Moderation features available in channels focus strictly on who may post messages, initiate discussions, or maintain order within discussion threads, but they do not govern the initiation of impromptu synchronous meetings. Controls associated with messaging govern text-based and some media interactions rather than real-time meeting capabilities. 

App layout or app visibility settings adjust the user interface but have no bearing on whether individuals can initiate instant collaboration sessions. Adjusting meeting governance policies ensures that organizational expectations around structured meeting behavior are met. It restricts the ability to start spontaneous meetings in channels, preserving the desired communication flow while ensuring that official meetings are scheduled appropriately.

Question 104: 

Support staff should be able to answer customer calls using shared devices in a lobby area. What features should be configured?

A) Shared device license with Teams phone mode
B) Auto attendant
C) Call queue
D) Location-based routing

Answer: C)

Explanation: 

Enabling support staff to answer customer calls on shared devices involves configuring a mechanism through which inbound calls are distributed among multiple available agents. A system designed for this purpose manages how incoming calls are routed, queued, and presented to individuals responsible for answering them. When configured correctly, it allows any authorized user signed into the shared device to receive calls in an organized manner, ensuring that no single person is overloaded while also reducing the likelihood of missed customer interactions. 

Shared device licenses enable simplified sign-in experiences and device-specific modes for public or common-area use, but they do not provide the distribution logic needed for systematic call handling. Systems designed for automated call navigation allow callers to make menu-based selections but do not themselves assign calls to available staff members. Geographic routing controls ensure compliance with telephony rules tied to physical location but provide no mechanism for distributing calls among staff. 

A proper call distribution system presents calls evenly, allows configuration of agent participation, offers queue-based assignment, and supports shared devices without requiring personal accounts. This ensures that support staff stationed in lobby areas can handle customer inquiries consistently and reliably, regardless of who is currently logged in.

Question 105: 

You want to restrict external users from chatting with staff but still allow them to join meetings. What should you configure?

A) External access settings
B) Guest access settings
C) Messaging policy
D) Meeting policy

Answer: A)

Explanation: 

Preventing external users from engaging in chat interactions while still allowing them to join meetings requires adjusting cross-tenant communication rules that govern federated interactions. These settings enable administrators to decide whether external participants may initiate or respond to chat messages while still being able to join scheduled meetings as guests or anonymous attendees. 

 

Restricting chat while keeping meeting access available ensures that organizations maintain a secure boundary that prevents unauthorized or unnecessary communication without hindering collaboration during scheduled sessions. Guest access settings apply only to individuals explicitly added to the tenant, meaning they do not govern general external participants who join meetings without being added as guests.

Internal chat controls determine what internal users can do but do not restrict external tenant-to-tenant communication. Meeting configuration settings affect meeting behavior and content sharing but do not block or allow cross-tenant chat availability. Adjusting cross-tenant communication controls allows administrators to prevent conversation exchanges with outside organizations, maintain compliance standards, and reduce risk associated with external messaging while continuing to allow external participants to join meeting sessions as required. This configuration supports secure collaboration without fully isolating external users.

Question 106: 

Your company wants Teams Rooms devices to automatically join meetings without requiring users to press Join. What features should be enabled?

A) Proximity Join
B) Cortana voice activation
C) Auto accept meeting invites
D) Coordinated Meeting Join

Answer: C)

Explanation: 

Automating the process by which Teams Rooms devices join meetings requires enabling a feature that allows meetings to be joined without any manual intervention from users in the room. This capability streamlines the meeting experience in environments where users may not be familiar with the device interface or where meetings need to start promptly without requiring someone to approach the console and press a button. By enabling automatic acceptance of meeting invites, the device behaves more like a scheduled participant that joins at the appropriate time and ensures the meeting room is ready with audio and video already active. This improves efficiency, reduces delays, and supports consistent meeting behavior across multiple rooms.

Other capabilities within the Teams Rooms system do not provide this type of automation. Proximity-based joining relies on user action initiated from a personal device and is intended to improve convenience rather than provide hands-free automation. Voice-based activation features allow the device to respond to commands, but these still require a verbal instruction or prompt, meaning that the device cannot autonomously join meetings. Features designed for synchronized multi-device room participation ensure that displays, speakers, and cameras across multiple devices work together cohesively, but they still depend on a user initiating the start of the meeting from a console.

Therefore, for organizations needing reliable, unattended entry into scheduled meetings, the configuration that ensures scheduled events begin without human interaction is essential. By enabling this automated acceptance behavior, meetings begin punctually, users benefit from a seamless experience, and support staff spend less time troubleshooting or assisting with meeting startup procedures. This improves the overall reliability and professionalism of meeting environments, especially in high-traffic rooms or executive spaces where delays are undesirable. The automatic join capability thus directly aligns with operational needs for consistency, efficiency, and uninterrupted workflow in rooms equipped for scheduled conferencing.

Question 107: 

You want to let specific users run third-party meeting apps such as Zoom inside Teams. What should you configure?

A) App permission policy
B) App setup policy
C) Meeting policy
D) Teams update policy

Answer: A)

Explanation: 

Controlling whether certain users can run third-party meeting applications built for integration with the Teams environment requires fine-grained permissions that govern which applications a user is allowed to install or utilize. These permissions are applied at the tenant level and can be scoped to specific groups, enabling administrators to determine who is allowed to access external meeting providers inside Teams. When such a permission configuration is applied to a group, members inherit the ability to use approved third-party meeting tools while the rest of the organization remains restricted. This type of control supports governance, standardization, and compliance within the organization.

Layout-related configurations and app pinning settings affect only the visibility or placement of applications within the interface. They do not control whether an application is permitted for use, meaning that even if an app appears or is available, the underlying permission must still be granted before users can initiate it. Meeting configuration settings influence meeting behavior, content sharing rules, and participant settings, but they do not govern whether external meeting apps are allowed. Update behaviors control how the Teams client receives patches and new features but do not influence access to integrated applications.

Organizations often rely on these permission settings to protect users from installing unauthorized or potentially insecure external applications while still enabling specific departments to integrate with partners or vendors through approved solutions. By managing permissions at the application level, administrators can maintain security while supporting operational flexibility. The system ensures that the necessary third-party functionality is accessible only to the individuals whose duties require it, preventing unnecessary exposure or security risks. Thus, applying the proper permission settings maintains a balance between functionality and governance within the Teams environment.

Question 108: 

A group needs to prevent users from forwarding Teams meeting invites. Which setting should be adjusted?

A) Meeting policy
B) Calendar mailbox policy
C) Messaging policy
D) Compliance retention policy

Answer: A)

Explanation: 

Preventing users from forwarding meeting invitations requires adjusting policies governing how meetings are created, shared, and managed. Administrators can use these controls to ensure that invitations are distributed only to intended participants and prevent attendees from inviting individuals without authorization. This is particularly important in environments that handle confidential, sensitive, or restricted information. When forwarding is disabled, the meeting organizer maintains full control over who joins the session, which strengthens confidentiality and ensures that access is limited to approved individuals.

Other systems associated with calendar and mailbox behavior influence general email settings but do not override Teams-specific meeting invitation behavior. This means that even if certain forwarding restrictions can be applied through email services, they do not necessarily affect the ability to forward a Teams meeting link. Chat-related governance influences messaging, media sharing, and other communication features, but it does not regulate how meeting invitations are handled. Data lifecycle controls are intended to manage retention, preservation, or deletion but have no effect on how meeting invitations are shared.

By centralizing the control of meeting access in the policy used for governing meeting behavior, administrators can reinforce organizational guidelines and prevent unauthorized individuals from gaining access to sessions. This capability is valuable for mitigating risk, strengthening compliance, and ensuring that participation in meetings remains orderly and secure. Adjusting the appropriate meeting configuration ensures that forwarding controls are consistent across users and departments, helping maintain both security and governance within the collaboration environment.

Question 109: 

Your help desk team must monitor Teams call quality metrics in real time. Which tool should they use?

A) Call Quality Dashboard
B) Teams admin center audit logs
C) Power BI usage reports
D) Compliance content search

Answer: A)

Explanation: 

Monitoring real-time call quality and performance data within a Teams environment requires a tool designed specifically to surface telemetry, analytics, and detailed call metrics. Such a monitoring system provides near-real-time visibility into audio, video, network quality, and device-related performance indicators. Helpdesk teams rely on these insights to diagnose problems quickly, identify trends, and respond to user-reported issues with factual data rather than assumptions. The tool aggregates data from across the tenant, organizes it into dashboards and drill-down reports, and allows teams to monitor both overall health and individual call performance.

General administrative audit systems record actions performed by administrators but do not capture the metrics associated with call performance. These systems are valuable for tracing configuration changes, policy updates, or other administrative operations, but they do not provide the network or quality data needed for diagnosing communication issues. Reporting systems built for usage and adoption focus on organizational trends such as growth in Teams usage, number of active users, or meeting frequency but do not provide the detailed packet-level or session-based quality information needed for support.

Compliance-focused tools retrieve stored communication content for legal or regulatory purposes and are not intended to provide performance analytics. They serve an important purpose within governance frameworks but are unrelated to troubleshooting call quality concerns. Support teams therefore need a dedicated analytics and performance monitoring environment capable of displaying live or near-live metrics.

By using the appropriate performance dashboard, helpdesk personnel can rapidly identify failing endpoints, detect network instability, compare performance across locations, and validate user reports. This capability significantly enhances the organization’s ability to maintain a reliable communication environment and quickly address quality-of-service issues. The tool improves response efficiency and enables proactive troubleshooting, ensuring the communication platform remains healthy and performant.

Question 110: 

You want all new Teams to use a standardized naming pattern. Which feature must be configured?

A) Group naming policy
B) Sensitivity labeling
C) App setup policy
D) Guest access

Answer: A)

Explanation: 

Standardizing the naming conventions used across newly created Teams groups requires configuring a system-wide rule that automatically enforces prefixes, suffixes, or other naming elements. These rules ensure consistency, improve organization, and help administrators maintain clear patterns across departments or projects. The enforced naming pattern applies regardless of how or where the team is created, guaranteeing that all new groups follow organizational standards without requiring manual oversight. This automated approach helps prevent inappropriate, unclear, or duplicate team names, improving discoverability and simplifying long-term governance.

Other controls within the Teams or Microsoft 365 environment do not provide the same level of naming enforcement. Classification tools assign sensitivity labels for data handling but do not impose naming structures. Layout-related app configurations control how apps appear within the Teams interface but have no relationship to naming. Collaboration permission controls define how external or guest users participate in Teams but have nothing to do with team naming conventions.

Establishing a naming rule set not only enforces order but also simplifies administrative management, especially in large organizations with many departments creating Teams on a regular basis. It ensures that users cannot bypass naming conventions, preventing issues such as inconsistent naming, difficulty searching for teams, or confusion during audits. By enforcing naming standards through the appropriate policy, administrators maintain organizational coherence and ensure long-term consistency across all Teams created within the environment.

Question 111: 

A team wants to ensure that external participants cannot record meetings hosted by internal organizers. What should the administrator configure?

A) Teams meeting policy
B) Teams messaging policy
C) SharePoint sharing settings
D) Guest access settings

Answer: A)

Explanation: 

Preventing external participants from recording meetings requires administrators to adjust the meeting governance controls that specify who can initiate recordings within the organization’s Teams environment. These settings allow fine-grained regulation over which users—typically internal, licensed individuals—can start a recording and which categories of users, such as guests or external federated participants, should be prevented from doing so. By modifying these permissions, internal organizers maintain full control over the meeting capture process, ensuring that recordings occur only under approved conditions and that sensitive content is not inadvertently stored or shared by external attendees. This helps organizations maintain consistency in how meeting content is managed, particularly when dealing with regulated or confidential material.

Other administrative configurations do not provide the necessary control. Settings governing internal chat behavior regulate messaging actions such as editing, deleting, or using voice messages, but they do not have influence over recording capabilities. Similarly, file-sharing governance determines how content is accessed once stored, such as in SharePoint or OneDrive, but it does not regulate who may initiate the recording itself. These settings become relevant only after a recording has already been created, so they cannot prevent unwanted initiation by external users.

Guest access controls, while essential for determining whether external participants may join Teams channels or meetings, also do not control the ability to start recordings. They outline what guests can do within the broader environment but do not specifically regulate recording actions during meetings. Because recording involves capturing audio, video, shared content, and participant interactions, it requires a specialized permission model tied directly to meeting policies rather than generic access or collaboration settings.

By configuring the meeting governance settings properly, organizations ensure that internal organizers retain exclusive control over recordings. This provides clarity for compliance teams, reassurance for meeting hosts who discuss sensitive subjects, and alignment with organizational standards regarding data protection. It also prevents confusion among external attendees who may not understand organizational expectations around recording and ensures that all captures remain within approved boundaries.

Question 112: 

An organization wants scheduled meetings to automatically admit only internal users while keeping external users in the lobby. What should be modified?

A) Meeting policy lobby settings
B) External access
C) Conditional Access MFA
D) Teams update policy

Answer: A)

Explanation: 

Controlling how users are admitted into scheduled meetings requires adjusting the settings that govern automatic entry and lobby behavior. These controls determine which categories of participants may bypass the lobby entirely and join immediately, and which categories—such as external or anonymous users—must wait for explicit approval. By modifying these settings appropriately, administrators can ensure that internal participants gain immediate access while external participants hold in the lobby until an organizer or designated presenter admits them. This configuration supports both security and convenience, maintaining a smooth joining experience for internal attendees while ensuring appropriate oversight for external access.

Other administrative controls do not provide the necessary admission governance. Cross-tenant communication controls regulate whether users from other organizations may chat, call, or collaborate, but they do not influence whether such participants bypass a meeting lobby. Similarly, identity protection tools that enforce multifactor authentication strengthen authentication processes but cannot determine whether a person enters a meeting directly or waits in a virtual lobby. Their purpose is to validate identity rather than control meeting flow.

Update management settings govern how Teams clients receive new features, patches, and functionality updates. While critical for maintaining a stable and current environment, they are unrelated to meeting admission sequencing. These settings ensure client reliability but do not control whether a meeting attendee waits in the lobby. Admission logic resides entirely within the governance of the meeting configuration and not within update lifecycle controls.

By modifying the correct meeting configuration settings, organizations maintain predictable access controls during scheduled meetings. Internal users avoid unnecessary delays, improving workflow efficiency, while external participants remain subject to deliberate admission, reducing the risk of unauthorized visibility or early entry. This configuration is especially important for organizations hosting sensitive or internal-only discussions, ensuring that only verified participants join without oversight. It provides a balanced approach that maintains both operational fluidity and security.

Question 113: 

You want to prevent users from installing third-party Teams apps. Which configuration should you set?

A) App permission policy
B) App setup policy
C) Messaging policy
D) Live event policy

Answer: A)

Explanation: 

Blocking users from installing third-party applications in the Teams environment requires administrators to adjust the app permission governance controls. These controls determine which categories of applications—Microsoft apps, third-party apps, or custom line-of-business apps—are available for use. By modifying these permissions, administrators can block all third-party apps or selectively allow only those approved for compliance, security, or business needs. This ensures that users cannot install or use unauthorized applications and that the organization maintains a controlled, secure application ecosystem aligned with internal governance standards.

Some settings may appear related but do not provide the required restriction. Interface configuration controls allow administrators to influence how apps are displayed or pinned within the Teams interface but do not determine whether the user is allowed to install or open them. This distinction is important because even if an application is unpinned or hidden, it may still be accessible unless explicit permission controls deny its use. App visibility alone does not constitute true governance.

Messaging governance settings control communication behaviors such as editing, deleting, or sending certain types of messages, but they do not regulate application availability. While messaging controls are important for compliance, they do not interact with app installation logic. Similarly, controls that govern broadcast-style events regulate how large-scale presentations operate but do not influence which apps users can install or access in their Teams environment.

By applying appropriate app permission controls, organizations ensure that users operate only within approved boundaries. This reduces exposure to security risks associated with unverified third-party applications, promotes standardized workflows, and aligns with compliance expectations. It ensures that all app usage remains intentional, authorized, and consistent with organizational policy.

Question 114: 

A support department needs incoming calls distributed evenly among agents. What feature should be configured?

A) Call queue
B) Auto attendant
C) Direct Routing
D) Caller ID policy

Answer: A)

Explanation: 

Managing how incoming calls are distributed among agents in a support environment requires a feature designed specifically for routing calls to multiple individuals based on availability, queue logic, and ring strategies. A properly configured call distribution system ensures that all agents receive calls in a balanced and predictable manner, improving response time and reducing the likelihood of missed interactions. This approach supports structured customer service operations, allowing the organization to maintain high-quality service standards and avoid overwhelming individual agents.

Other communication features do not provide this type of distribution logic. Automated call navigation systems can route callers to specific destinations but cannot distribute calls evenly among a group of agents. These systems guide callers through menus but rely on call queues or other systems for distribution. Voice service connectivity tools link the environment to PSTN trunks but do not manage how calls are shared among personnel. Their role is limited to telephony connectivity and does not extend to distribution strategies. Outbound caller identification controls determine what number appears when agents place calls, but they do not influence how inbound calls are handled or assigned.

By configuring a proper call distribution mechanism, the organization ensures that calls are routed according to defined strategies such as round-robin, attendant routing, or simultaneous ringing. This not only improves efficiency but also reduces frustration for both agents and customers. It enables supervisors to monitor performance and workload distribution, contributing to a more organized support environment. This feature provides precisely the structured call handling required for the described scenario.

Question 115: 

Your global company needs to reduce latency in meetings by routing traffic to the nearest Microsoft edge location. What should you enable?

A) Media Optimization
B) QoS
C) Network planner
D) Location-based routing

Answer: A)

Explanation: 

Ensuring that meeting media connects to the nearest Microsoft edge location requires enabling an optimization feature designed to reduce latency and improve overall meeting quality. This optimization ensures that audio, video, and screen-sharing streams connect through the most efficient Microsoft media processor available, reducing round-trip delay and improving real-time communication. This benefit is especially critical for global organizations with geographically dispersed users, where routing through distant processors can lead to degraded meeting performance. By enabling this optimization, organizations improve call stability, responsiveness, and user experience.

Other networking tools do not influence media routing paths. Prioritization mechanisms for voice, video, or application traffic help mitigate congestion but cannot force media traffic to select a specific processing endpoint. These tools ensure reliability under load but do not modify geographic routing decisions. Planning tools help administrators estimate bandwidth needs and prepare networks for expected usage but do not interact with real-time media routing. They are forward-looking rather than operational. Geographic routing policies control PSTN call behavior rather than Teams meeting traffic. Because meeting media routing operates independently of PSTN logic, these controls cannot influence meeting latency.

By enabling media optimization, organizations ensure that meeting traffic follows the most efficient pathway, benefiting both internal and external participants. This improves real-time collaboration, reduces jitter, and enhances user satisfaction across globally distributed teams.

Question 116: 

A manager needs meeting organizers to always have transcription enabled automatically. What should be configured?

A) Meeting policy transcription settings
B) Retention policy
C) Live captions
D) Compliance recording

Answer: A)

Explanation: 

When examining this scenario, the first part of the analysis involves looking closely at how Teams governance structures determine which user actions are allowed within the platform and how these actions propagate across workloads. A common point of confusion arises when comparing service-wide settings to targeted security controls that apply to individual users or specific groups. Service-wide configurations often influence the environment’s general behavior but do not restrict or modify individual user capabilities. Because the requirement involves regulating a particular behavior that cannot be handled generically across the tenant, it becomes essential to choose a solution that enforces rules at a more granular level. This establishes a clear distinction between broad tenant preferences and targeted compliance-aligned enforcement.

A second important factor is identifying which settings directly impact user operations within Teams, such as communication limits, permissions, and workload access. Some options may appear relevant because they relate to high-level configuration, but they do not possess the ability to differentiate enforcement between distinct user groups. Instead, they create a uniform environment for all users, which does not satisfy requirements demanding selective restriction or policy-driven segmentation. This highlights the importance of determining whether the requested behavior is universal or limited in scope. Correctly categorizing the requirement prevents the misapplication of broad tools designed for environment-wide influence rather than individualized governance.

From a deeper perspective, other potential settings might seem applicable due to their association with application presentation or how users visually engage with the Teams client. These configurations often control which items are pinned, displayed, or made accessible at the interface level. However, they do not restrict the underlying abilities that users possess. They influence discoverability but not the actual permissions that determine whether an action is allowed or blocked. This underscores the broader principle that interface-centric settings manage convenience and user experience rather than controlling security, compliance, or authorization boundaries.

Once the above considerations are reviewed, it becomes clear why the correct choice is the one that applies specific, rule-based controls to users or groups. This approach ensures that the required restrictions are enforced exactly where needed rather than across the whole organization. By allowing differentiated assignments, it fulfills the scenario’s need for targeted governance rather than broad user interface changes or tenant-wide defaults. The selected solution accurately aligns with both operational requirements and the intended enforcement model, producing a result that is precise, dependable, and scalable for future policy adjustments.

Question 117: 

An organization wants to restrict students from using private chat but allow meeting chat. What should be adjusted?

A) Messaging policy
B) App permission policy
C) Meeting policy
D) External access

Answer: A)

Explanation: 

A careful evaluation of the scenario begins by distinguishing between tenant-wide functions that influence communication flows across the entire organization and solutions intended to provide selective filtering or restriction for a subset of users. Many administrative tools within Teams are designed to apply across all users simultaneously and therefore lack the flexibility to meet requirements that call for isolated or group-specific behavior. Any tool that cannot differentiate between departments, groups, or custom-defined user categories will be inherently inadequate. The requirement clearly demands focused governance, so the first step is to rule out any universal administrative features that cannot enforce selective controls.

Moving deeper, certain administrative actions may appear suitable because they shape the environment’s fundamental communication patterns. These configurations often govern which channels of communication are open or blocked, yet they are frequently too broad to be used for targeted filtering. Applying these settings would unintentionally affect users who do not need the restriction, creating an operational misalignment. Therefore, while these controls influence communication, they cannot be considered viable since they lack the ability to apply nuanced or group-level enforcement. Their lack of segmentation makes them unsuitable.

Another category of configuration involves device-level, presence-related, or application-presentation settings. These options typically impact how information is displayed, what features appear in the user interface, or how certain client behaviors are managed. However, none of these affect underlying authorization or communication boundaries. Although they can influence workflow convenience or visual structure, they do not impose limitations that prevent users from performing certain actions. Because the scenario requires directly restricting or shaping communication behaviors, interface-related or visibility-related settings do not offer the degree of control required.

In contrast, the correct approach relies on a policy-driven system capable of enforcing distinct rules for selected users or groups. This framework enables administrators to construct precise boundaries that apply only where needed, ensuring compliance, security, or procedural constraints are honored without affecting the broader user base. With such a tool, administrators can explicitly define who is allowed or restricted from performing certain activities. This ability to tailor settings perfectly aligns with the scenario’s objective, making it the most accurate and effective choice among the available options.

Question 118: 

You need to ensure PSTN callers automatically enter meetings without waiting in the lobby. What should be changed?

A) Meeting policy admission settings
B) Teams Phone number assignment
C) Auto attendant routing
D) Compliance policy

Answer: A)

Explanation: 

The analysis begins with understanding whether the described requirement involves managing how users interact with external participants, internal colleagues, or specific domains. Several settings in Teams relate to communication routing, call handling, or collaboration availability, but not all of them offer the selective control necessary to manage distinct user categories. Some solutions govern the overall environment but do not provide differentiated permissions. Since the requirement is targeted rather than universal, any tenant-wide configuration must be excluded from consideration immediately. This distinction helps refine the viable paths forward and eliminates tools that cannot apply controls selectively.

Another potential area of confusion involves settings that modify how calls behave once they are initiated, such as routing rules, forwarding logic, or caller identification functions. Although these settings influence the user experience with telephony, they do not impose the type of communication filtering or user-level governance required to meet the scenario’s objective. These call-handling tools are operational but not security- or compliance-oriented. Their role is logistical rather than regulatory, so they cannot satisfy the need for enforced behavioral control. This reinforces why telephony-management features cannot fulfill the stated requirement.

Further consideration must also be given to configuration areas that affect interface visibility, app arrangement, or user experience personalization. These settings frequently give administrators the ability to streamline which applications appear in the client, how navigation is structured, or what third-party integrations are displayed. However, these controls do not alter what users are authorized to do. They modify accessibility in terms of convenience but do not enforce communication boundaries. Because the scenario requires restricting or governing an interaction type, visibility management is irrelevant and insufficient.

What ultimately serves the requirement is the policy-driven configuration that allows administrators to tailor communication permissions for selected users or groups. This approach ensures precise enforcement without altering the environment for others. It provides structured management over whether users can engage in certain interactions, ensuring compliance with organizational security requirements or external guidelines. Because it supports granularity, scalability, and ongoing adjustability, it represents the most appropriate method for fulfilling the scenario’s need for selective communication control. Its targeted enforcement capability clearly distinguishes it from broader tenant settings, operational telephony features, and interface customization tools.

Question 119: 

A supervisor wants to control which apps appear by default in Teams for a specific department. Which configuration should be used?

A) App setup policy
B) App permission policy
C) Device policy
D) Teams update policy

Answer: A)

Explanation: 

The starting point for this analysis is determining whether the scenario requires environmental configuration, user-specific rule enforcement, or content-governance management. Teams offers numerous administrative controls, but they vary widely in purpose and scope. Several settings influence the platform universally, while others allow administrators to apply nuanced governance to small groups. When a requirement calls for precise regulatory or operational enforcement, evaluating whether a tool can differentiate between users becomes essential. Broad tenant-level features provide consistency but lack the granularity needed for targeted enforcement. Therefore, any solution that applies globally across all users should be excluded.

The next category to consider includes tools focused on user experience optimization or app visibility control. These options govern which apps appear in the Teams client, how items are arranged, and which applications are pinned for quick access. While valuable for adoption, productivity, and organizational presentation, these settings lack authority to impose restrictions or enforce behavioral limits. They modify convenience but not capability. Because the scenario centers on regulatory alignment or specific operational boundaries, tools that affect presentation rather than permissions cannot be considered viable.

Another group of configurations focuses on how Teams applications behave, update, or integrate with the Microsoft ecosystem. These settings are often misunderstood because they seem to influence what users can access; however, they rarely function as enforcement mechanisms. They establish update cadence, compatibility behavior, or operational preferences, but they do not restrict the actual activities users can perform. This makes them ineffective for scenarios where security, compliance, or communication governance is required.

The correct approach involves identifying a policy solution designed to manage permissions, regulate communication behavior, or impose specific restrictions on selected users. Such a tool gives administrators the ability to control what individuals can access or perform, ensuring compliance with internal standards or external requirements. By allowing custom-defined enforcement boundaries, it fulfills the need for precision, flexibility, and organizational alignment. This policy-based mechanism can target particular users, enabling administrators to implement structured controls without affecting the entire organization. Its granular nature and enforcement capability make it the most fitting choice among the available configurations.

Question 120: 

A company wants users to store meeting recordings only for 30 days unless manually extended. What should be configured?

A) Recording expiration policy
B) Retention policy
C) Information barriers
D) eDiscovery hold

Answer: A)

Explanation: 

To correctly analyze this scenario, it is essential first to distinguish whether the requirement relates to communication flow, governance, application visibility, or user-level restrictions. Many Teams administrative controls impact the overall platform experience but do not have the capability to define or enforce rules for specific individuals or groups. When a requirement indicates a need for selective enforcement, any universal tenant-level setting becomes immediately unsuitable. These broad settings are intended to ensure consistency rather than perform targeted regulation, making them unable to satisfy requirements that apply only to certain users.

Another set of administrative tools centers on how Teams apps are displayed, deployed, or arranged within the client interface. Although these capabilities influence visibility and convenience, they do not restrict what users are permitted to do. They are beneficial for ensuring consistent layouts, improving ease of access, or highlighting approved productivity tools, but they do not impose boundaries that align with compliance or security requirements. Therefore, any solution that modifies presentation rather than permissions cannot fulfill a scenario requiring rule enforcement.

A further category consists of configurations designed to manage underlying platform functions, such as update behavior, device integration, or service-level preferences. These controls ensure smooth operation of the Teams environment but are not capable of restricting user actions at the compliance or authorization level. While essential for system stability and performance, they do not provide the selective governance necessary for fulfilling targeted enforcement needs.

The correct approach lies in choosing a policy-specific mechanism that grants administrators fine-grained control over communication permissions, user actions, or interaction boundaries. This type of configuration is specifically intended to apply rules to selected groups or individuals, making it perfectly aligned with scenarios requiring limited-scope enforcement. By allowing administrators to define who is permitted to perform certain actions, the policy-based approach ensures accurate compliance, operational precision, and ongoing adaptability. Its granular enforcement capability is what distinguishes it from broader environment settings, interface management controls, and system operations configurations, making it the most appropriate and effective solution.