Microsoft Power Platform Functional Consultant PL-200 Exam Dumps and Practice Test Questions Set 10 Q181-200

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Question 181:

A company wants to create a dashboard that displays the total number of open cases per department and highlights overdue cases. Users should be able to filter by priority dynamically. Which tool is most appropriate?

A) Power BI

B) Canvas app

C) Desktop flow

D) Business process flow

Answer: A) Power BI

Explanation:

Power BI is a business intelligence tool designed for creating interactive dashboards and visualizations. In this scenario, Power BI can aggregate case data from Dataverse to calculate the total number of open cases per department and highlight overdue cases using conditional formatting. Users can apply dynamic filters to slice data by priority, department, or other fields. Power BI dashboards can refresh automatically to provide up-to-date insights and allow users to drill down for more detailed analysis. The tool supports interactive visualizations like charts, tables, and cards that can display metrics clearly, helping managers make informed decisions.

Canvas apps are used to build interactive applications but are not ideal for complex data aggregation or analytical dashboards. They can display information but do not provide advanced filtering and visualization capabilities required for analytics.

Desktop flows automate repetitive desktop tasks but are not intended for data aggregation or reporting. They cannot generate dashboards or interactive visualizations for business users.

Business process flows guide users through sequential steps in Dataverse to ensure process compliance but do not provide reporting or interactive visualizations. They are operational tools rather than analytical solutions.

Power BI is the correct solution because it allows aggregation, dynamic filtering, and visual highlighting of key metrics across departments, providing actionable insights in real time.

Question 182:

A company wants external customers to submit service requests via a secure portal that stores the data in Dataverse. The portal should support authentication, role-based access, and workflow integration. Which platform should they implement?

A) Power Pages

B) Canvas app

C) Desktop flow

D) Model-driven form rules

Answer: A) Power Pages

Explanation:

Power Pages enables organizations to build secure, low-code external-facing portals connected to Dataverse. Customers can submit service requests through forms that enforce authentication and role-based access to control who can view or submit data. Submitted records integrate with workflows such as approvals or notifications through Power Automate, enabling automated processing. The platform supports responsive design for web and mobile, ensuring usability for a broad audience. External users do not require Power Apps licenses, reducing costs and simplifying access. Security features like authentication, SSL encryption, and role-based permissions ensure data protection and compliance.

Canvas apps are designed primarily for internal users and require licenses for external sharing. They cannot provide the same secure, public-facing portal experience.

Desktop flows automate tasks on local computers and cannot serve as a web portal or manage authenticated external submissions.

Model-driven form rules enforce field behavior within internal forms but do not provide external web access or portal capabilities.

Power Pages is the correct solution because it offers secure, external-facing data submission with integration into Dataverse workflows without requiring licenses for external users.

Question 183:

A company wants to automatically notify a manager when a Dataverse record reaches a specific stage, including record details and ownership information. Which tool should they use?

A) Power Automate cloud flow

B) Canvas app button

C) Desktop flow

D) Model-driven form rule

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can trigger automatically based on changes to Dataverse records, such as when a record reaches a specific stage. The flow can gather related information, including the record owner and other relevant fields, and send notifications via email, Teams, or other channels. This automation ensures that managers are alerted in real time without relying on manual monitoring. Flows operate at the database level, so notifications are consistent across all apps and interfaces. Conditional logic allows different notifications depending on record attributes, and multiple recipients can be included for escalations. Automated flows reduce delays and improve operational responsiveness while maintaining data integrity.

Canvas app buttons require manual user interaction to trigger notifications and cannot respond automatically to database changes.

Desktop flows automate tasks on a local machine but cannot monitor Dataverse records for specific conditions or send real-time alerts.

Model-driven form rules control behavior within forms but cannot send notifications or perform automated actions based on record updates.

Power Automate cloud flows are the correct solution because they provide real-time, automated notifications integrated with Dataverse.

Question 184:

A company wants to automatically assign newly created cases to a support team based on the category selected. The assignment should occur without user intervention. Which solution should they configure?

A) Power Automate cloud flow

B) Canvas app button

C) Model-driven form rule

D) Scheduled cloud flow

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can automatically trigger when new records are created in Dataverse. By evaluating the category field, the flow can assign cases to the correct support team without user intervention. This ensures consistent, efficient, and timely assignment of cases based on predefined business rules. The flow can also handle conditional logic, notifications, and escalation rules for more complex scenarios. Because the flow operates at the database level, assignments are applied consistently across all apps and portals accessing Dataverse. Automation reduces manual errors, speeds response times, and improves operational efficiency.

Canvas app buttons require users to manually trigger actions, making them unsuitable for fully automated assignment workflows.

Model-driven form rules can influence field behavior in forms but cannot perform automated assignments without user input. They are limited to the form interface.

Scheduled cloud flows run at set intervals rather than immediately upon record creation, which could delay assignment and make them unsuitable for real-time automated workflows.

Power Automate cloud flows are the correct solution because they provide real-time, automatic assignment based on record data.

Question 185:

A company wants to track how long a case remains in each stage automatically, without requiring manual timestamp entry. Which feature should they implement?

A) Dataverse calculated columns

B) Canvas app timers

C) Power BI measures

D) Model-driven form rules

Answer: A) Dataverse calculated columns

Explanation:

Dataverse calculated columns can automatically compute values based on other fields in the table. For tracking stage durations, a calculated column can subtract the timestamp when a record entered one stage from the timestamp it moved to the next stage. This calculation occurs at the database level, ensuring consistency across all apps and interfaces, including model-driven apps, canvas apps, and portals. Users are not required to enter timestamps manually, reducing errors and administrative workload. Calculated columns update dynamically as data changes, allowing real-time monitoring of performance and operational metrics. These values can be used for reporting, analytics, workflows, or dashboards, providing actionable insights.

Canvas app timers depend on user interaction and only function while the app is open, making them unsuitable for automatic stage tracking across all records.

Power BI measures calculate metrics for reporting but do not store results in Dataverse. They provide visualization but not database-level tracking.

Model-driven form rules enforce field behavior or validation in forms but cannot calculate durations automatically without user input.

Dataverse calculated columns are the correct solution because they provide automated, accurate, and system-wide stage duration tracking.

Question 186:

A company wants to ensure that only specific users can view sensitive customer fields, while others can edit or update them. The security settings must apply across all apps and portals. Which feature should they use?

A) Field-level security

B) Canvas app visibility rules

C) Model-driven form rules

D) Business process flow stages

Answer: A) Field-level security

Explanation:

Field-level security in Dataverse allows administrators to enforce read, write, and update permissions for specific fields at the database level. Once configured, these rules apply consistently across all applications and portals that access Dataverse, ensuring sensitive data is protected regardless of the interface used. Security roles define which users can view, edit, or update fields, allowing granular control over access. This ensures compliance with data privacy regulations and internal policies. Field-level security is critical for scenarios where certain information, such as personal or financial data, must be restricted to authorized personnel while still being accessible for others in the system.

Canvas app visibility rules can hide fields or make them read-only in a specific app, but they do not enforce security at the database level. Users accessing the same data through another app or API could bypass these restrictions.

Model-driven form rules control behavior within specific forms, such as making fields read-only or required, but they do not enforce database-level access controls and cannot protect data across all applications.

Business process flow stages guide users through a workflow but cannot enforce field-level security. They ensure compliance with processes but do not restrict access to sensitive fields.

Field-level security is the correct solution because it provides consistent, centralized enforcement of permissions across all access points.

Question 187:

A company wants external customers to submit feedback through a secure web portal, with data stored in Dataverse and integrated with existing workflows. External users should not require Power Apps licenses. Which platform should they use?

A) Power Pages

B) Canvas app

C) Desktop flows

D) Model-driven form rules

Answer: A) Power Pages

Explanation:

Power Pages enables organizations to build secure, external-facing portals that connect directly to Dataverse. Customers can submit feedback through authenticated forms, and role-based access ensures that only authorized users can view or submit data. Submitted records can trigger automated workflows, such as notifications, approvals, or follow-ups, integrating seamlessly with internal processes. Power Pages supports responsive web design for both desktop and mobile users, providing an accessible and user-friendly interface. External users do not need Power Apps licenses, making it cost-effective for public-facing forms. Security features include SSL encryption, authentication, and granular access control to ensure compliance and protect sensitive data.

Canvas apps are intended for internal users and require licenses for external sharing, making them unsuitable for public-facing feedback submission.

Desktop flows automate repetitive desktop tasks and cannot provide a secure web interface for external users.

Model-driven form rules only control field behavior within internal forms and cannot provide secure external submission or portal functionality.

Power Pages is the correct solution because it allows secure, authenticated external submissions with Dataverse integration without licensing requirements for external users.

Question 188:

A company wants to automatically notify managers when a high-priority case is created in Dataverse, including details about the record and current owner. Which tool should they use?

A) Power Automate cloud flow

B) Canvas app button

C) Desktop flow

D) Model-driven form rule

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can be configured to trigger automatically when a Dataverse record meets specific conditions, such as a high-priority case creation. The flow can collect relevant information, including record details and the current owner, and send notifications through email, Microsoft Teams, or other communication channels. Cloud flows operate at the database level, ensuring consistency across all apps and interfaces that access Dataverse. They can include conditional logic to handle different priority levels or escalation paths. Automated notifications improve response times and reduce the risk of delays caused by manual monitoring.

Canvas app buttons require manual user interaction and cannot trigger notifications automatically based on record creation.

Desktop flows automate tasks on local computers but cannot monitor real-time Dataverse events or send notifications automatically.

Model-driven form rules control behavior within forms but cannot send automated notifications or interact with external systems.

Power Automate cloud flows are the correct solution because they provide automated, real-time notifications integrated with Dataverse.

Question 189:

A company wants to assign new support tickets automatically based on the ticket category. The process should occur without user intervention. Which solution should they implement?

A) Power Automate cloud flow

B) Canvas app button

C) Model-driven form rule

D) Scheduled cloud flow

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can be triggered automatically when a new record is created in Dataverse. By evaluating the ticket category, the flow can assign the record to the appropriate team or user without requiring any manual input. This ensures consistent and efficient routing of support tickets according to predefined business rules. Flows can include conditional logic, escalation paths, and notifications, making them highly adaptable for complex workflows. Because flows operate at the database level, assignments are applied consistently across all apps and portals that access Dataverse. Automation reduces errors, speeds response times, and ensures operational efficiency.

Canvas app buttons require manual triggering, which is not suitable for fully automated assignment workflows.

Model-driven form rules influence field behavior in forms but cannot perform automated assignment of records without user interaction.

Scheduled cloud flows run at fixed intervals rather than immediately when a record is created, potentially delaying assignment and making them less suitable for real-time operations.

Power Automate cloud flows are the correct solution because they provide automatic, real-time, conditional assignment of records.

Question 190:

A company wants to track the duration each case remains in a specific stage automatically without requiring manual timestamp entry. Which feature should they configure?

A) Dataverse calculated columns

B) Canvas app timers

C) Power BI measures

D) Model-driven form rules

Answer: A) Dataverse calculated columns

Explanation:

Dataverse calculated columns allow automatic computation of values based on other fields, such as timestamps. To track the duration a case spends in each stage, a calculated column can subtract the timestamp when the case entered a stage from the timestamp it moves to the next stage. Calculations occur at the database level, ensuring accuracy and consistency across all apps and portals accessing Dataverse. Users are not required to enter timestamps manually, reducing errors and administrative workload. Calculated columns update dynamically when underlying data changes, providing real-time insights into performance metrics. These values can also be leveraged in workflows, dashboards, and reports, offering actionable insights for management.

Canvas app timers depend on user interaction and cannot perform database-level calculations for all records automatically.

Power BI measures calculate data for visualization but do not store results in Dataverse and cannot automate operational tracking.

Model-driven form rules enforce behavior in specific forms but cannot calculate stage durations automatically without user input.

Dataverse calculated columns are the correct solution because they provide automated, accurate, and consistent stage duration tracking.

Question 191:

A company wants to enforce that critical fields in Dataverse must be completed when creating a record, regardless of which app is used. Which feature should they configure?

A) Required field property in Dataverse

B) Canvas app validation formulas

C) Model-driven form rules

D) Business process flow stages

Answer: A) Required field property in Dataverse

Explanation:

The required field property in Dataverse ensures that certain fields must be completed at the database level. This enforcement applies across all apps, including model-driven apps, canvas apps, Power Pages, and API calls. Users cannot save a record without providing a value in these required fields, which maintains data integrity and ensures that essential information is consistently captured. This reduces the risk of incomplete or invalid records, which is particularly important for compliance, reporting, and automated workflows. Required fields are validated before saving, and the system prevents record creation if the conditions are not met.

Canvas app validation formulas only enforce input rules within that specific app. Users accessing the same Dataverse table via another app or portal could bypass these validations, leading to inconsistent data.

Model-driven form rules enforce validations within a specific form but do not apply database-wide. They cannot prevent incomplete records if users access the data through other interfaces or apps.

Business process flow stages guide users through a sequence of steps but cannot enforce field completion across all apps. They are designed for workflow compliance, not for mandatory field enforcement.

Required field properties in Dataverse are the correct solution because they ensure consistent, database-level enforcement of critical data entry across all access points.

Question 192:

A company wants to calculate the time each support case spends in different stages automatically. Users should not have to enter timestamps manually. Which feature should they implement?

A) Dataverse calculated columns

B) Canvas app timers

C) Power BI measures

D) Model-driven form rules

Answer: A) Dataverse calculated columns

Explanation:

Dataverse calculated columns allow automatic computation of values based on other fields in the table, such as timestamps. To track the duration a case remains in each stage, a calculated column can subtract the timestamp when the case entered a stage from the timestamp it moved to the next stage. This calculation occurs at the database level, ensuring accuracy and consistency across all apps and interfaces, including model-driven apps, canvas apps, and Power Pages. Users do not need to enter timestamps manually, reducing errors and administrative workload. Calculated columns update dynamically as data changes, providing real-time metrics for dashboards, workflows, and reports.

Canvas app timers depend on the app being open and user interaction, which makes them unsuitable for database-wide automated calculations.

Power BI measures calculate data for visualization but do not store results in Dataverse and cannot automatically track operational metrics.

Model-driven form rules enforce field behavior or validation within forms but cannot compute stage durations automatically without manual input.

Dataverse calculated columns are the correct solution because they provide automated, accurate, and consistent tracking of stage durations across all interfaces.

Question 193:

A company wants to create a secure portal where customers can submit service requests, with data stored in Dataverse and triggering automated workflows. External users should not require Power Apps licenses. Which platform should they use?

A) Power Pages

B) Canvas apps

C) Desktop flows

D) Model-driven form rules

Answer: A) Power Pages

Explanation:

Power Pages provides a secure, low-code platform for building external-facing portals that connect directly to Dataverse. Customers can submit service requests through authenticated forms, and the data is stored securely in Dataverse for processing. Role-based access ensures only authorized users can submit or view data. Submitted requests can trigger automated workflows, such as notifications, approvals, or task assignments using Power Automate. Power Pages supports responsive design for web and mobile, ensuring accessibility for all users. External users do not require Power Apps licenses, reducing costs while maintaining secure, controlled access.

Canvas apps are primarily for internal users and require licensing for external sharing, making them unsuitable for public-facing portals.

Desktop flows automate tasks on a local machine but cannot provide a web interface or secure external submission capabilities.

Model-driven form rules enforce behavior within forms but cannot create external-facing portals or manage authentication for external users.

Power Pages is the correct solution because it provides secure, authenticated, external submissions integrated with Dataverse workflows without requiring external licenses.

Question 194:

A company wants to automatically assign new cases to a support team based on the category selected. The process should occur immediately upon record creation. Which solution should they implement?

A) Power Automate cloud flow

B) Canvas app button

C) Model-driven form rule

D) Scheduled cloud flow

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can trigger automatically when a new record is created in Dataverse. The flow can evaluate the case category and assign it to the appropriate support team or user automatically. This ensures that cases are routed efficiently and consistently according to business rules without manual intervention. Conditional logic can handle escalations, notifications, and exceptions. Cloud flows operate at the database level, so the assignment applies across all apps and interfaces, maintaining consistency and accuracy. Automation reduces errors, improves response times, and ensures operational efficiency.

Canvas app buttons require user interaction, making them unsuitable for automatic, real-time case assignment.

Model-driven form rules can influence field behavior but cannot perform automated assignments across all records.

Scheduled cloud flows run at fixed intervals, which may delay assignments, making them unsuitable for real-time automated workflows.

Power Automate cloud flows are the correct solution because they provide automated, real-time, conditional assignment of records.

Question 195:

A company wants to send automated notifications to managers when a case reaches a high-priority status. Notifications should include case details and current ownership. Which tool should they use?

A) Power Automate cloud flow

B) Canvas app button

C) Desktop flow

D) Model-driven form rule

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can be configured to trigger automatically when a Dataverse record meets specific conditions, such as a high-priority case. The flow can retrieve relevant information, including case details and current owner, and send automated notifications through email, Microsoft Teams, or other communication channels. Cloud flows operate at the database level, ensuring consistent notifications regardless of which app or interface is used to create the record. Conditional logic can route notifications differently based on priority or escalate to multiple recipients. Automated flows improve operational efficiency, reduce delays, and ensure timely awareness of critical cases.

Canvas app buttons require manual interaction and cannot provide real-time automated notifications based on database events.

Desktop flows automate tasks on a local machine but cannot monitor Dataverse records in real time or send notifications automatically.

Model-driven form rules control field behavior within forms but cannot send automated notifications or interact with external communication channels.

Power Automate cloud flows are the correct solution because they provide automated, real-time notifications integrated with Dataverse.

Question 196:

A company wants to centralize a list of standard categories that are used across multiple Dataverse tables. Updating the list in one location should automatically update it in all tables using that list. Which feature should they implement?

A) Global choice column

B) Local choice column

C) Canvas app dropdown

D) Business process flow

Answer: A) Global choice column

Explanation:

Global choice columns in Dataverse allow a single reusable list of values to be shared across multiple tables. When a global choice is updated, all tables using it automatically reflect the changes, ensuring consistent data across the organization. This is particularly useful for standardized fields such as categories, priorities, or statuses that need to remain uniform across apps, workflows, and reports. Global choices reduce duplication, simplify maintenance, and prevent inconsistencies caused by having separate lists in multiple locations. They can also be used in forms, views, and flows, ensuring consistent behavior across all applications.

Local choice columns are specific to a single table and cannot propagate changes across multiple tables, which may lead to inconsistencies if updates are required.

Canvas app dropdowns can display values from a list but are configured at the app level. Updates in one app do not automatically propagate to others, which can create inconsistent data.

Business process flows guide users through workflow stages but do not manage reusable lists or enforce standardized values across tables.

Global choice columns are the correct solution because they allow centralized management of standard values that automatically propagate to all associated tables.

Question 197:

A company wants to track how long a support case remains in each stage automatically without requiring manual input. Which feature should they configure?

A) Dataverse calculated columns

B) Canvas app timers

C) Power BI measures

D) Model-driven form rules

Answer: A) Dataverse calculated columns

Explanation:

Dataverse calculated columns allow automatic computation of values based on other fields in the table. To track stage durations, a calculated column can subtract the timestamp when a record enters a stage from the timestamp it leaves the stage. Calculations occur at the database level, ensuring consistency across all apps, portals, and interfaces accessing Dataverse. Users do not need to enter timestamps manually, reducing errors and administrative workload. Calculated columns update dynamically whenever the underlying data changes, providing real-time metrics for dashboards, reports, and workflows. They also support integration with flows, allowing automated processes based on computed durations.

Canvas app timers depend on the user having the app open and interacting with it. They cannot provide database-level calculations for all records automatically.

Power BI measures calculate metrics for reporting but do not store results in Dataverse. They are suitable for visualization but not for operational tracking at the database level.

Model-driven form rules enforce validation or behavior within specific forms but cannot automatically calculate durations across records without user input.

Dataverse calculated columns are the correct solution because they enable automatic, accurate, and consistent tracking of stage durations across all interfaces.

Question 198:

A company wants to automatically assign new customer support requests to a team based on the request category. The assignment should occur without manual intervention. Which tool should they implement?

A) Power Automate cloud flow

B) Canvas app button

C) Model-driven form rule

D) Scheduled cloud flow

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can be triggered automatically when a new Dataverse record is created. By evaluating the request category, the flow can assign it to the appropriate support team or individual without requiring user action. This ensures that cases are routed efficiently and consistently based on business rules. Cloud flows operate at the database level, so assignments are applied across all apps and portals. Conditional logic in the flow can handle complex routing, escalation paths, and notifications. Automation reduces errors, improves response times, and ensures workflow compliance.

Canvas app buttons require manual user interaction to trigger actions, making them unsuitable for automatic assignment.

Model-driven form rules enforce behavior in forms but cannot assign records automatically without user intervention.

Scheduled cloud flows run on fixed intervals rather than immediately upon record creation, potentially delaying assignment and making them unsuitable for real-time automation.

Power Automate cloud flows are the correct solution because they provide immediate, automated, and conditional assignment of records.

Question 199:

A company wants to create a secure portal for customers to submit feedback, with authentication and role-based access, storing the data directly in Dataverse. External users should not require licenses. Which platform should they implement?

A) Power Pages

B) Canvas apps

C) Desktop flows

D) Model-driven form rules

Answer: A) Power Pages

Explanation:

Power Pages allows organizations to create secure, external-facing web portals that connect directly to Dataverse. Customers can submit feedback through authenticated forms, with role-based access controlling what each user can see or submit. Data is stored in Dataverse, allowing integration with automated workflows, notifications, or approvals through Power Automate. The portal supports responsive design for desktop and mobile users, and external users do not require Power Apps licenses, making it cost-effective. Security measures such as SSL encryption, authentication, and granular permissions ensure that data is protected and compliant with organizational policies.

Canvas apps are designed primarily for internal users and require licenses for external sharing, making them unsuitable for public-facing portals.

Desktop flows automate tasks on a local machine and cannot provide web-based, authenticated data submission.

Model-driven form rules enforce behavior in forms but do not create external portals or handle authentication for external users.

Power Pages is the correct solution because it provides secure, authenticated, and integrated external-facing submission capabilities without licensing requirements for external users.

Question 200:

A company wants to send automated notifications to managers whenever a case reaches high-priority status, including relevant case details and ownership information. Which tool should they implement?

A) Power Automate cloud flow

B) Canvas app button

C) Desktop flow

D) Model-driven form rule

Answer: A) Power Automate cloud flow

Explanation:

Power Automate cloud flows can be configured to trigger automatically when a Dataverse record meets specific criteria, such as a high-priority status. The flow can gather necessary information, including case details and the current owner, and send notifications via email, Teams, or other communication channels. Cloud flows operate at the database level, ensuring consistent notification delivery regardless of the app or interface used to create the record. Conditional logic can route alerts differently based on priority, escalation needs, or recipients. Automated flows reduce manual effort, improve response times, and ensure that managers are promptly informed of critical cases.

Canvas app buttons require manual interaction and cannot provide automated, real-time notifications triggered by database events.

Desktop flows automate tasks on a local machine but cannot monitor Dataverse in real time or send automatic notifications.

Model-driven form rules enforce behavior within forms but cannot automatically send notifications or integrate with external communication channels.

Power Automate cloud flows are the correct solution because they provide automated, real-time, and conditional notifications integrated with Dataverse.