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700-750 Cisco Practice Test Questions and Exam Dumps
Question 1
Partners must understand one another's purpose and goal. What does Cisco consider its purpose?
A. to maximize profits
B. to power an inclusive future for all
C. to dominate the market
D. to limit global connectivity
Answer: B
Explanation:
Cisco’s stated purpose is to power an inclusive future for all, a core message found consistently across its corporate mission statements, partner training programs, and public communications. This purpose reflects the company’s long-term vision of using technology as a force for social good and equitable access, rather than simply focusing on revenue or market dominance.
The idea of “an inclusive future for all” is central to Cisco’s strategy. It emphasizes building infrastructure and offering solutions that benefit communities, companies, and individuals regardless of geography, economic status, or background. Through efforts such as digital education initiatives, networking academies, and sustainability programs, Cisco actively promotes inclusivity and accessibility. This purpose also underlines its partner ecosystem philosophy: Cisco wants its partners to not just sell products, but to contribute to a broader goal of digital inclusion and innovation.
Let’s examine the incorrect choices to clarify why they do not align with Cisco’s stated purpose:
A. to maximize profits: While profit is important to any business, it is not Cisco’s stated purpose. Maximizing profit is a financial goal or outcome, not a guiding mission. Cisco publicly articulates a broader social mission beyond profit.
C. to dominate the market: Cisco is certainly a major player in the networking and IT space, but its purpose is not framed around dominance. Market leadership may be an objective, but the company emphasizes collaborative growth and empowering communities over competitive superiority.
D. to limit global connectivity: This option directly contradicts Cisco’s mission. Cisco actively works to expand global connectivity through its products, services, and partnerships. Limiting access would oppose the principles of inclusivity and technological advancement.
Cisco’s purpose statement is more than branding—it informs the structure of its partnerships, innovations, and training programs. For instance, Cisco Partner Programs are designed to encourage partners to align with this purpose by offering tools and resources to drive digital transformation in underserved regions and sectors. By working with partners who share the same values, Cisco believes it can extend its reach and impact significantly.
Moreover, in many of its leadership keynotes and official documents, Cisco highlights that its innovation must benefit not just customers and shareholders, but society at large. This reflects a conscious effort to frame its role as a global technology leader in ethical and inclusive terms.
Therefore, based strictly on Cisco's official messaging and strategic focus, the correct answer is B.
Question 2
Where does Cisco offer executive-level experiences for customers and partners to align and gain partner mindshare at the C-level?
A. Cisco U
B. CXCs
C. LIVE
D. NetAcad
Answer: B
Explanation:
Cisco offers executive-level experiences for customers and partners through CXCs, which stands for Cisco Executive Customer Briefing Centers. These centers are strategically designed to engage C-level executives and high-level decision-makers in meaningful conversations about digital transformation, business alignment, and joint innovation strategies. The main objective of these experiences is to foster deeper relationships with customers and partners at the executive level, helping Cisco and its ecosystem align on strategic goals and long-term business outcomes.
Cisco’s Executive Customer Briefing Centers are highly customized environments where key stakeholders are invited to participate in tailored discussions and interactive sessions. These briefings are not general product demonstrations or sales pitches. Instead, they focus on understanding the customer or partner’s strategic vision, and then mapping Cisco's technologies and services to that vision. It is in this environment that Cisco gains what is known as partner mindshare at the C-level—the influential executive leadership layer within an organization.
Let’s evaluate the other options:
A. Cisco U: This is Cisco’s digital learning platform, designed for IT professionals to gain technical knowledge and certifications. It offers a robust educational experience, but it is not targeted at C-level executive engagement. Its primary audience includes learners, engineers, and technical specialists.
C. LIVE: Cisco Live is Cisco’s premier annual event where IT professionals, partners, and customers come together to learn, network, and explore new innovations. While it includes executive-level content, it is not a focused, tailored environment like a CXC. Cisco Live caters to a much broader audience and doesn’t serve the specific executive-briefing function.
D. NetAcad: The Cisco Networking Academy (NetAcad) is a global IT and cybersecurity education program aimed at students, educators, and workforce development. Its mission is to provide digital skills and learning opportunities, but it is not intended for executive briefings or strategic alignment at the leadership level.
Cisco uses CXCs to engage deeply with C-level stakeholders in ways that are both consultative and visionary. These centers typically offer one-on-one or small group sessions that address the unique needs of each customer or partner, including future planning, transformation roadmaps, and innovative solutions aligned with the partner’s goals.
This makes CXCs a central hub for Cisco’s partner-centric business approach, ensuring that its strategic offerings are clearly understood and aligned at the highest organizational levels.
Therefore, the correct answer is B.
Question 3
Which selling concept represents an account manager selling a security solution that integrates with the customer's current Cisco networking solution?
A. cross-selling
B. multi-product selling
C. upselling
D. horizontal-selling
Answer: A
Explanation:
The selling concept described—where an account manager sells a security solution that complements and integrates with an existing Cisco networking solution—is best identified as cross-selling. This approach involves offering a product or service that is different from but complementary to what the customer has already purchased. The aim is to enhance the overall value of the solution for the customer while increasing revenue and product adoption for the seller.
In the scenario presented, the customer already has a Cisco networking solution in place. By introducing and integrating a Cisco security solution—such as Cisco Secure Firewall or SecureX—the account manager is not simply upgrading or enhancing the original networking solution, but rather expanding the customer’s use of Cisco’s ecosystem by adding another, distinct yet compatible product line. This approach brings value to the customer by strengthening their overall IT architecture with additional protection, while also deepening the relationship with Cisco's product portfolio.
Let’s break down why the other options are incorrect:
B. multi-product selling: While this may sound similar, multi-product selling generally refers to selling multiple products at once, without necessarily focusing on integration or existing product alignment. It is a broader term and doesn't highlight the complementary nature of the products involved. Cross-selling, in contrast, specifically targets complementary items.
C. upselling: This refers to persuading the customer to buy a more advanced or more expensive version of a product they already own. For example, convincing a customer to upgrade from a basic to a premium firewall model would be upselling. In this question, the solution offered (security) is not an upgraded version of the existing networking product—it’s an additional, separate solution.
D. horizontal-selling: This term is sometimes used to describe offering solutions across different departments or business units, rather than adding on to a specific product. It doesn’t apply directly to the scenario given, which centers on expanding functionality within an existing system.
Cross-selling is a powerful strategy in Cisco’s customer engagement model. Cisco encourages account managers and partners to understand the customer’s current environment and identify opportunities where other Cisco technologies can deliver added value. By doing so, the company not only increases product adoption but also strengthens customer satisfaction and loyalty.
Moreover, cross-selling leverages Cisco's integrated architecture strategy—where products are designed to work together seamlessly across networking, security, collaboration, and data center domains. This allows for more cohesive and secure digital infrastructures, which is often a critical objective for IT decision-makers.
Given this explanation, the correct answer is clearly A.
Question 4
Which percentage of consumers consider a company's purpose when making a purchase decision?
A. 50%
B. 66%
C. 75%
D. 80%
Answer: B
Explanation:
The correct percentage of consumers who consider a company’s purpose when making a purchase decision is 66%. This statistic reflects a growing trend in modern consumer behavior, where individuals are increasingly interested in the values, social responsibility, and ethical practices of the brands they choose to support.
In the context of Cisco and its partner ecosystem, this data point reinforces the importance of aligning business operations and messaging with a clear and impactful purpose. Cisco’s own purpose—to power an inclusive future for all—is designed to resonate with this consumer sentiment. When partners and customers are aware of Cisco’s commitment to inclusivity, sustainability, and social responsibility, it strengthens the brand’s reputation and trustworthiness in the marketplace.
Let’s examine why this number—66%—is particularly important:
Studies from reputable sources such as Accenture, Edelman, and Deloitte have consistently shown that purpose-driven companies tend to perform better over time, both financially and in terms of customer loyalty. Consumers today are not just buying products—they are aligning themselves with the missions of the brands behind those products. For example, a customer might choose a networking product not solely because of technical specifications or price, but also because the company offering it is known for ethical supply chains, environmental sustainability, or digital inclusion initiatives.
Let’s review the incorrect answer choices:
A. 50%: This underestimates the influence of purpose in consumer decision-making. While 50% is significant, research shows the actual number is higher, reflecting stronger expectations for companies to have meaningful social missions.
C. 75%: While high, this estimate slightly overshoots the most commonly reported value in research studies, which centers around two-thirds of consumers.
D. 80%: This is even higher than most data supports. Although it's true that some niche surveys or specific demographic groups might reach this level, the most widely accepted figure remains around 66%.
The 66% figure represents a key insight for business strategists, especially in the tech and partner ecosystem. It shows that brand values and purpose are not just public relations talking points—they are active factors in the customer journey. For companies like Cisco, whose products often require deep investment and long-term partnerships, this makes purpose-driven branding and communication critical.
Cisco encourages its partners to align with its purpose to help reinforce this consumer trust and build competitive advantage. Whether engaging in sustainability initiatives, digital education programs, or community outreach, partners who reflect Cisco’s purpose can benefit from stronger customer relationships and better alignment with evolving buyer expectations.
Based on this widely accepted research data, the correct answer is B.
Question 5
On which three aspects is Cisco applying focus to change its sales approach? (Choose three.)
A. long-term value
B. solutions
C. artificial intelligence
D. product line
E. relationships
F. revenue
Answer: A, B, E
Explanation:
Cisco is strategically shifting its sales approach to emphasize long-term value, solutions, and relationships. This transformation reflects a broader industry trend away from transactional, product-centered sales toward outcome-based, customer-centric engagements. Cisco’s updated sales methodology is designed to address the complex, evolving needs of its customers, focusing not just on what is being sold, but on why, how, and what long-term impact the solution will have on the customer’s business.
Let’s examine each of the three correct aspects in detail:
Long-term value (A)
Cisco's focus on long-term value is a direct response to customer demands for solutions that support growth, resilience, and agility over time. Instead of selling discrete hardware or software products, Cisco encourages its sales teams and partners to guide customers toward solutions that deliver lasting business outcomes. This includes recurring revenue models, lifecycle services, and technologies that scale and evolve with the customer’s business goals.
Solutions (B)
Rather than promoting individual products, Cisco has placed strong emphasis on selling complete solutions that address broader business challenges. For example, instead of simply offering a firewall, Cisco positions integrated security architectures that include threat intelligence, zero-trust access, and secure connectivity. This approach helps customers see the strategic value of Cisco technologies as part of a unified framework rather than standalone tools.
Relationships (E)
Cisco understands that in a world of complex IT needs and fast-changing technologies, deep customer relationships are key to sustained success. This involves building trust, understanding customer priorities, and engaging as a strategic advisor—not just a vendor. Cisco’s sales transformation emphasizes ongoing engagement throughout the customer lifecycle, ensuring partners remain involved and valuable long after the initial sale.
Now, let’s address the incorrect choices:
C. Artificial intelligence: While AI is a major technological trend and Cisco is investing in AI-powered solutions, it is not one of the three core sales approach focus areas. AI may be embedded within solutions, but it is not a pillar of the sales transformation strategy.
D. Product line: Cisco is moving away from a product-focused sales model. This means focusing on individual product lines is the opposite of the direction they’re heading in. The transformation de-emphasizes selling isolated products in favor of integrated solutions and value-driven outcomes.
F. Revenue: Although revenue growth is an ultimate business goal, it is not a focus area of the sales approach. Cisco’s strategy is to generate revenue through delivering long-term value, fostering deep relationships, and offering holistic solutions—not by pushing for short-term revenue alone.
In conclusion, Cisco’s revised sales approach is grounded in delivering long-term value, positioning solutions rather than individual products, and building strong relationships that enable mutual growth. These pillars help differentiate Cisco in a competitive market and empower its partners to act as trusted advisors.
Therefore, the correct answers are A, B, E.
Question 6
How is Cisco transforming the modern workplace?
A. investing in artificial intelligence and machine learning
B. by offering a range of solutions designed to enable, enhance, and empower the modern workplace experience
C. by modernizing public infrastructure
D. by focusing on products that drive increased revenue
Answer: B
Explanation:
Cisco is transforming the modern workplace by offering a range of solutions designed to enable, enhance, and empower the modern workplace experience. This comprehensive approach goes beyond simple product delivery—it reflects Cisco’s commitment to reimagining how people collaborate, connect, and work in hybrid and remote environments. The modern workplace is no longer confined to physical office spaces, and Cisco’s transformation strategy acknowledges this shift by delivering integrated, secure, and intelligent technologies that support flexibility, productivity, and inclusion.
Here’s how Cisco supports this transformation:
Enable: Cisco enables the modern workplace through core networking, security, and collaboration platforms. Tools like Cisco Webex allow teams to meet and collaborate seamlessly across geographic boundaries, while Cisco Meraki and ThousandEyes provide visibility and control over network performance to ensure reliable access. Cisco’s secure connectivity solutions ensure that remote and hybrid workers can connect safely to enterprise resources from anywhere.
Enhance: Cisco enhances the workplace experience by incorporating smart features and AI-driven insights. For example, Webex offers noise suppression, real-time translation, meeting summaries, and intelligent framing, all of which create more engaging and inclusive meetings. Cisco also supports workplace analytics and environment controls through its smart building technology, allowing for more efficient and comfortable workspaces.
Empower: Empowerment comes from giving employees the tools they need to do their best work, no matter where they are. Cisco supports this by offering device interoperability, customizable collaboration spaces, and end-to-end security, so teams feel confident and connected regardless of location or role. Empowerment also comes from inclusion—Cisco is focused on accessibility and equitable meeting experiences, ensuring that all voices are heard.
Now, consider why the other choices are incorrect:
A. Investing in artificial intelligence and machine learning: While Cisco does use AI/ML within its solutions to improve experiences (especially in collaboration tools), this is a supporting technology, not the primary method by which it transforms the workplace. The focus is broader—on the holistic experience, not just AI.
C. By modernizing public infrastructure: Cisco is involved in smart cities and public-sector initiatives, but that relates more to public infrastructure, not the workplace. It’s not the focal point of how Cisco transforms work environments.
D. By focusing on products that drive increased revenue: While financial performance is essential, this is a business objective, not a workplace transformation strategy. Cisco’s approach prioritizes employee experience, hybrid work support, and secure collaboration—not just revenue generation.
In summary, Cisco’s transformation of the modern workplace is anchored in delivering comprehensive, people-centered solutions that empower organizations to thrive in a hybrid world. From advanced collaboration tools to smart office technologies and secure remote access, Cisco is equipping businesses to succeed in the workplace of today and tomorrow.
The correct answer is B.
Question 7
Which fact is driving technology to be more important now than ever?
A. It is less powerful.
B. It is less complex.
C. It helps drive better outcomes and experiences.
D. It is cheaper.
Answer: C
Explanation:
The correct answer is C: It helps drive better outcomes and experiences. This statement captures the essential reason technology has become more vital than ever in today's world. Businesses, governments, educators, healthcare providers, and virtually every other sector are increasingly turning to technology not just to operate more efficiently, but to fundamentally transform how they deliver services and interact with people.
Technology as an enabler of better outcomes means that organizations can now use advanced tools—like automation, artificial intelligence, collaboration platforms, and cloud computing—not only to optimize internal processes, but to create more engaging, personalized, and impactful experiences for users. For example, in a customer service environment, AI-powered chatbots and data analytics help resolve issues faster and anticipate customer needs. In healthcare, telemedicine and digital patient records improve access and coordination of care. In education, virtual classrooms and adaptive learning systems provide flexibility and customization that traditional models lacked.
Let’s look at why the other options are not correct:
A. It is less powerful: This is incorrect. If anything, technology is becoming more powerful with advancements in computing, data storage, connectivity, and AI. Saying it’s “less powerful” contradicts the entire trend of innovation.
B. It is less complex: While technology may offer more user-friendly interfaces and simplified solutions, the underlying systems are more complex than ever. Multi-cloud environments, integrated data systems, and cybersecurity frameworks add layers of complexity. This isn’t the driving force behind its growing importance.
D. It is cheaper: While decreasing costs (e.g., in storage or processing power) have made technology more accessible, cost alone isn’t what makes it “more important.” It's the value technology provides in terms of enabling innovation, agility, and meaningful outcomes that truly increases its importance.
In the context of Cisco and its ecosystem, this understanding is critical. Cisco isn’t just delivering networking products—it is creating experiences through secure collaboration tools, intelligent networking, and end-to-end observability. Whether it's enabling hybrid work, securing digital environments, or supporting digital transformation, Cisco’s value proposition is built on driving better business outcomes.
In an era defined by rapid change—remote work, digital learning, and growing cybersecurity threats—technology has shifted from a supporting function to a core enabler of business continuity, innovation, and competitive differentiation.
Thus, the reason technology is more important now than ever is because it helps drive better outcomes and experiences, making the correct answer C.
Question 8
How is Cisco leveling the playing field between virtual and in-person workers?
A. device cloud management
B. inclusive collaboration suite
C. cloud security
D. smart cameras
Answer: B
Explanation:
Cisco is addressing the challenge of hybrid work environments by introducing an inclusive collaboration suite designed to create equal experiences for both virtual and in-person participants. This initiative reflects Cisco’s broader mission to power an inclusive future for all, ensuring that location does not limit a person's ability to contribute, communicate, or feel connected at work.
An inclusive collaboration suite involves tools and technologies integrated within Cisco’s collaboration platform—primarily Webex—that focus on bridging the gap between physical and remote workspaces. These tools are not simply about enabling video calls; they are about delivering an equitable experience that allows everyone to participate fully, regardless of where they are.
Here are the key features that support this goal:
AI-Powered Features: Cisco Webex includes functionality such as real-time translation, transcription, noise cancellation, and automated meeting summaries. These features ensure that participants from different backgrounds, languages, or environments can understand and contribute without barriers.
Intelligent Meeting Layouts: Webex uses smart video framing and equal screen space techniques to ensure that every speaker is visible and feels present, whether they are in a conference room or dialing in remotely.
Accessibility and Inclusion: The platform supports closed captioning, screen reader compatibility, and other accessibility features that help all employees, including those with disabilities, to engage in meetings on equal footing.
Seamless Device Integration: Whether users are working from laptops, mobile devices, or Webex-enabled meeting rooms, the collaboration suite ensures consistent, high-quality experiences that help eliminate disparities in participation quality.
Let’s examine why the other answer choices are incorrect:
A. Device cloud management: While helpful for IT teams managing distributed hardware, this capability doesn’t directly impact the user experience gap between in-person and virtual workers. It’s more of an operational backend feature.
C. Cloud security: This is crucial for protecting data and ensuring safe collaboration but does not directly contribute to equalizing the collaborative experience itself.
D. Smart cameras: These can enhance the in-room experience and help virtual attendees see what's happening, but they are just one component of a broader inclusive experience. On their own, they don't constitute the full solution.
Cisco understands that hybrid work is here to stay, and organizations need tools that ensure fairness, productivity, and engagement across all working environments. That’s why the development and evolution of its inclusive collaboration suite is central to Cisco’s strategy for the modern workplace.
The correct answer is B.
Question 9
Which device connects remote SMB workers with power collaboration solutions and award-winning devices?
A. WebEx
B. Meraki Insight
C. Meraki Systems Manager
D. Cloud Meeting Solutions
Answer: A
Explanation:
The correct answer is A: WebEx, as it is Cisco’s flagship collaboration platform designed to connect individuals and teams across distances with powerful communication and productivity tools. Specifically for small and medium-sized businesses (SMBs), WebEx offers an accessible and feature-rich solution that enables remote workers to stay connected and productive using award-winning devices and integrated collaboration capabilities.
Why WebEx?
WebEx is more than just a video conferencing tool. It has evolved into a full-featured collaboration suite that includes messaging, file sharing, video meetings, whiteboarding, polls, transcription, and more—all of which support remote work environments. Cisco has also developed WebEx Devices, such as the WebEx Desk Series and Room Kits, that seamlessly integrate with the platform to deliver a consistent, high-quality experience. These award-winning devices are designed to offer studio-grade video, intelligent audio, and AI features like facial recognition, noise cancellation, and framing—features that especially benefit SMBs who need enterprise-level quality without the overhead.
Cisco has tailored WebEx solutions to meet the needs of SMBs by making them scalable, affordable, and easy to deploy. This includes cloud-managed services and simplified user interfaces, so small teams can get up and running quickly without a large IT department.
Why not the other options?
B. Meraki Insight: This is a performance monitoring tool used to analyze and troubleshoot WAN and application performance. While valuable for network optimization, it is not a collaboration solution nor a device meant for end-user interaction.
C. Meraki Systems Manager: This is Cisco’s endpoint management tool for deploying, monitoring, and securing devices remotely. It supports IT operations but does not provide collaboration capabilities or award-winning communication devices.
D. Cloud Meeting Solutions: This is a vague or generalized term. It could refer to various platforms, but it is not a specific Cisco-branded product like WebEx, which directly addresses the question.
In summary, WebEx is Cisco’s answer to the modern needs of SMBs for robust, intuitive, and effective collaboration. It allows remote workers to join virtual meetings, share content, chat with teammates, and use intelligent devices that make virtual interactions feel natural and productive. These features make it the standout choice in Cisco’s portfolio for connecting remote SMB workers with powerful collaboration tools and award-winning devices.
The correct answer is A.
Question 10
Which outcome do Cisco products deliver for SMB customers?
A. enhance people
B. enhance workspaces
C. enable IT
D. enhance visibility
Answer: B
Explanation:
The correct answer is B: enhance workspaces, which reflects Cisco’s strategic approach to helping small and medium-sized businesses (SMBs) succeed in a modern, hybrid work environment. Cisco’s product suite—ranging from collaboration tools to networking and security solutions—is designed not just to connect people, but to transform the workspace experience, making it smarter, more flexible, and more productive for users regardless of where they are located.
Cisco understands that for SMBs, the modern workspace is no longer confined to a single physical location. Employees work from home, offices, and on the move, which requires dynamic, secure, and adaptable technology. Cisco addresses this with integrated solutions that support hybrid work models and optimize the work environment. Here's how Cisco enhances workspaces for SMBs:
Collaboration Tools: With WebEx, Cisco enables seamless video conferencing, messaging, whiteboarding, and file sharing—empowering teams to collaborate efficiently whether in-person or remote. These tools are designed to support inclusivity, with features like real-time transcription, language translation, and AI-driven noise cancellation.
Secure Networking: Cisco Meraki provides cloud-managed networking solutions that are easy to deploy and manage, giving SMBs the power to create connected and secure workspaces without a large IT team. Reliable, fast, and secure networks are foundational for effective digital workspaces.
Smart Devices: Cisco’s range of hardware devices—such as WebEx Desk Pro, WebEx Room Kits, and Meraki Wi-Fi access points—deliver high-performance experiences that make meetings more engaging and workspaces more responsive to users’ needs.
Hybrid Work Enablement: Through flexible workplace infrastructure and cloud-based management, Cisco helps SMBs build workspace environments that accommodate hybrid schedules and remote work without compromising on performance or security.
Let’s look at why the other choices are less accurate:
A. Enhance people: While Cisco solutions do empower people, the outcome Cisco most directly delivers to SMB customers is through enhancing the environment—the workspace—in which those people operate. People benefit from enhanced workspaces, but Cisco’s products are designed to improve the surroundings and tools, not the individuals themselves.
C. Enable IT: Cisco absolutely supports IT departments—especially small IT teams in SMBs—by simplifying management and deployment. However, that is an internal benefit, not the primary customer outcome. The broader customer-facing value is a better workspace experience.
D. Enhance visibility: Cisco tools like Meraki Insight and ThousandEyes certainly improve network and application visibility, but this is a technical feature, not a core business outcome. Enhancing visibility supports enhancing workspaces but is not the central result that SMB customers are seeking.
In conclusion, Cisco products help SMBs by transforming how, where, and how well people work—whether in the office, at home, or on the move. By delivering integrated, secure, and intelligent solutions, Cisco enhances workspaces and empowers businesses to thrive in the evolving world of work.
The correct answer is B.
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