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Certified Hotel Administrator
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About AHLEI Certifications

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The American Hotel & Lodging Educational Institute also known as AHLEI represents the well-recognized vendor that offers certifications and training resources for professionals working in the hospitality industry. Moreover, a few years ago, AHLEI became a member of the National Restaurant Association helping the hospitality industry leverage its products even more.

Structure of AHLEI Certification Program

In all, AHLEI offers diverse certifications dedicated to helping employees from different levels to earn a globally-known designation and make a forward in their careers. These certificates are split into the following categories:

  • The Executive level includes the Certified Lodging Owner (CLO) and Certified Hotel Administrator (CHA) certificates.
  • The Department Head tier consists of the Certified Rooms Division Executive (CRDE), Certified Lodging Security Director (CLSD), Certified Hospitality Trainer (CHT), Certified Food and Beverage Executive (CFBE), Certified Hospitality Facilities Executive (CHFE), and the Certified Hospitality Housekeeping Executive (CHHE) validations.
  • The Managerial certifications are the Certified Lodging Security Supervisor (CLSS), Certified Hospitality Revenue Manager (CHRM), Certified Hospitality Supervisor (CHS), and the Certified Hospitality Sales Professional (CHSP).
  • The Supervisor certification level includes the Certified Lodging Security Supervisor (CLSS), Certified Hospitality Supervisor (CHS), as well as the Certified Hospitality Department Trainer (CHDT) qualifications.
  • The Line Level category includes the Certified Lodging Security Officer (CLSO), Guest Service Gold Golden Opportunities, Guest Service Gold Making Connections, Certified Breakfast Attendant (CBA), Certified Front Desk Representative (CFDR), Certified Guestroom Attendant (CGA), Certified Kitchen Cook (CKC), Certified Maintenance Employee (CME), Certified Restaurant Server (CRS), and Guest Service Gold Tourism certifications.
  • The Specialty designations are the Certified Hospitality Educator (CHE) and Certification in Hotel Industry Analytics (CHIA).

But what are the top AHLEI certificates every candidate dreams of pursuing? See below.

Certified Hotel Administrator (CHA)

The individuals who aim to obtain the CHA qualification validate their managerial and leadership skills in the hospitality industry. This certification will help you establish your hotel’s vision and know which techniques you need to apply to lead your staff appropriately. However, if you want to be eligible for this validation, you should be employed for a minimum of two years as a General Manager or Corporate Executive. In case you are an Assistant General Manager or Director of Rooms Division/Operations, then you should also have previously obtained the CRDE certificate if you want to continue this particular certification path. The last thing to mention here, to be entitled to the CHA exam, you will have to splash out $700 if you aren't an AHLEI member and only $595 if you actually are.

Certified Hospitality Department Trainer (CHDT) Certificate

A Certified Hospitality Department Trainer is a specialist who is both an excellent leader and who manages to recognize the phases that s/he will need to follow when developing a training process. Therefore, you will understand that you should start with assessing the attendees’ training needs and finalize with evaluating the final results. As an outcome, you will be known as the person who can show others the steps that they should follow to do their job properly. The exam fee that a member should pay for registration for the CHDT test is $127.46 while a non-member will pay $149.95.

Certified Hospitality Supervisor (CHS) Validation

The specialists who focus on becoming Certified Hospitality Supervisors will benefit from this certification when supervising hospitality activities. Thanks to this certificate earning, you will be able to demonstrate to your recruiters that you know how to manage time, lead people, and communicate your objectives and requirements with clarity and detail. Furthermore, a Certified Hospitality Supervisor is an individual who knows how to motivate his/her team and helps them meet the business’ standards. In case you’re into following such a designation, be ready to part with $100 for the CHS online evaluation. Lucky you if you are an AHLEI member as such you will have to spend only $85 for the whole exam process.

Official Training Materials for AHLEI Certifications

Getting AHLEI certificates will transform you into a valuable candidate for the hospitality industry. Thus, you will be known as an expert in your field who’s validated his/her skills by clearing strict exams. But, before you reach such success, you will need to explore different revision materials endorsed by the certification vendor, such as:

  • Hospitality Manager: Leadership Online Course

    This class is available for professionals who want to obtain any of the Managerial certificates endorsed by the vendor. The members can enroll in this class for a price of $34, while the non-members can register on it for $40. All in all, the training program includes 9 modules which are split into smaller sections, each of 10-20 minutes. At the end of this course delivered online, you will learn how to build a positive culture in your organization and understand your team’s emotional intelligence. Thus, you will be able to connect with employees and work together to obtain excellent business results. This class will also help you leverage your skills as a great leader and show you how to develop your career in hospitality.

  • Certified Hospitality Department Trainer (CHDT) Online Study Guide and Exam

    If you are determined to obtain the CHDT designation from the first attempt, then you will need to have a solid knowledge of all exam topics. This means that you should develop the tested skills and be preoccupied with continuous improvement. As this study guide included in the exam fee was developed by the official vendor, it follows the final test syllabus in detail. Therefore, any examinee who wants to get certified will benefit from this exam preparation book as it helps him/her to get used to the exam structure and difficulty level. Also, by following each chapter of this guide, the exam-takers will know how to assess their preparedness level and identify the topics on which they should focus more.

  • Certified Hospitality Supervisor (CHS) Supervisory Skill Builders Study Guide and Exam

    Thanks to this study guide you will be able to sharpen your skills for passing the final CHS exam from the first attempt. Here, you will learn how to behave as a supervisor, as well as how to become skilled in leading training and orientation sessions. You will also become a revered leader, who knows how to properly manage conflicts and any problems that might arise within a team. What’s more, this study guide focuses on helping the attendees develop the necessary skills to keep their employees motivated and help them improve their performance. All these objectives can be achieved if you know how to communicate properly and also have an effective time management attitude.


If you want to succeed in the hospitality industry, then obtaining AHLEI certifications is one of the wisest investments you could do for your career. The designations developed by this vendor represent the highest standard of the industry and will definitely help you become a skilled professional. At the same time, these targets can be reached only if you stay consistent in your training routine. Thus, you will need to work hard using official training tools. And once you’ve followed these steps, your success in getting certified is guaranteed. Good luck!

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