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MB-210 Microsoft Practice Test Questions and Exam Dumps

Question 1

You are a Dynamics 365 for Sales system customizer. You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Use Dynamics 365 AI for Sales.

Does the solution meet the goal?

A. Yes
B. No

Answer:  B

Explanation:

The solution proposed—using Dynamics 365 AI for Sales—does not directly meet the goal of setting up LinkedIn Sales Navigator Lead (member profile) on the Lead form.

Key Points:

• LinkedIn Sales Navigator integration is specifically designed to work with Dynamics 365 to enhance lead and opportunity management by bringing LinkedIn profiles and insights directly into the system. However, LinkedIn Sales Navigator functionality is separate from Dynamics 365 AI for Sales.

• Dynamics 365 AI for Sales is a set of AI-driven capabilities designed to help sales teams by providing insights such as predictive scoring and relationship health, but it does not directly facilitate the integration of LinkedIn Sales Navigator profiles into the Lead form.

• To meet the goal of adding LinkedIn Sales Navigator profiles to the Lead form, you would need to enable the integration between LinkedIn Sales Navigator and Dynamics 365, which involves configuring the Sales Navigator Integration solution (often through a solution like LinkedIn Sales Navigator for Microsoft Dynamics 365). This integration allows you to display LinkedIn profiles directly in Dynamics 365 records like leads and contacts.

Why the Solution Does Not Meet the Goal:

• Dynamics 365 AI for Sales enhances predictive analytics and relationship tracking, but it does not specifically facilitate the integration of LinkedIn data.

• LinkedIn Sales Navigator integration typically requires a different set of configurations that connect Dynamics 365 with LinkedIn, such as installing and setting up the LinkedIn Sales Navigator for Microsoft Dynamics 365 app, not relying on AI features.

Therefore, the correct answer is B, as Dynamics 365 AI for Sales does not directly achieve the task of setting up LinkedIn Sales Navigator profiles on the Lead form.

Question 2

You are a Dynamics 365 for Sales system customizer. You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Add the LinkedIn Sales Navigator Contact (member profile) control.

Does the solution meet the goal?

A. Yes
B. No

Answer:  B

Explanation:

The solution of adding the LinkedIn Sales Navigator Contact (member profile) control will not meet the goal of displaying the LinkedIn Sales Navigator Lead (member profile) on the Lead form.

Key Points:

• The LinkedIn Sales Navigator Contact control integrates LinkedIn data at the contact level in Dynamics 365. However, the goal is to add the Lead (member profile) from LinkedIn Sales Navigator, not the contact profile.

• LinkedIn Sales Navigator for Dynamics 365 offers specific controls to integrate LinkedIn profiles, but they need to be applied at the right entity level. For Leads, you would need to use the LinkedIn Sales Navigator Lead control, not the contact control.

• LinkedIn Sales Navigator for Dynamics 365 allows for integration at the Lead, Contact, and Account levels, but the control needs to be linked to the correct entity to work properly. If you add the LinkedIn Sales Navigator Contact control to the Lead form, it would attempt to pull LinkedIn data for contacts, not leads, and therefore would not display the correct profile information for leads.

Why the Solution Does Not Meet the Goal:

• The solution suggests using the Contact control, but the goal is to set up the Lead profile specifically.

• The control designed for Leads is distinct from the one used for Contacts in LinkedIn Sales Navigator, and using the Contact control on the Lead form would not meet the requirement of displaying a Lead’s LinkedIn profile.

Correct Solution:

• To meet the goal, you should add the LinkedIn Sales Navigator Lead control to the Lead form, as this control is designed specifically for integrating LinkedIn profile data for Leads.

Therefore, the correct answer is B, because adding the LinkedIn Sales Navigator Contact control will not display the required Lead profile.

Question 3

You are a Dynamics 365 for Sales system customizer. You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Use Unified Interface apps.

Does the solution meet the goal?

A. Yes
B. No

Answer:  B

Explanation:

The solution of using Unified Interface apps alone does not directly meet the goal of setting up the LinkedIn Sales Navigator Lead (member profile) on the Lead form.

Key Points:

• Unified Interface is a modern, responsive interface for Dynamics 365 that provides a consistent user experience across devices. It consolidates the design for both web and mobile apps in Dynamics 365 and is not directly related to the integration of LinkedIn Sales Navigator.

• While the Unified Interface provides a consistent framework for viewing data and interacting with the system, it does not inherently provide the functionality to integrate LinkedIn Sales Navigator profiles on the Lead form. Integration of LinkedIn Sales Navigator profiles requires specific configuration, such as adding the LinkedIn Sales Navigator Lead control on the Lead form, which is distinct from the Unified Interface.

Why the Solution Does Not Meet the Goal:

• The goal is to add LinkedIn Sales Navigator Lead profiles to the Lead form, which requires the correct LinkedIn Sales Navigator integration control, not just using the Unified Interface. The Unified Interface app itself does not automatically configure LinkedIn integration.

• To meet the goal, the customizer would need to specifically configure LinkedIn Sales Navigator integration by adding the appropriate LinkedIn Sales Navigator Lead control to the Lead form. Simply using the Unified Interface does not provide this functionality on its own.

Correct Solution:

• To achieve the goal, the system customizer must use the LinkedIn Sales Navigator Lead control on the Lead form, which can be done through the app and interface settings, but it requires more than just enabling the Unified Interface.

Therefore, the correct answer is B, as using Unified Interface apps alone does not address the need to set up LinkedIn Sales Navigator Lead profiles on the Lead form.

Question 4

A company plans to move their headquarters from the United States to Europe.
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the currency decimal precision and currency display options.

Does the solution meet the goal?

A. Yes
B. No

Answer: A

Explanation:

The solution of changing the currency decimal precision and currency display options will meet the goal of rounding currency values to four decimal places and displaying the correct currency symbol, especially after the company moves its headquarters to Europe.

Key Points:

• In Dynamics 365, currency settings are crucial for customizing how currencies are displayed and calculated.

• Currency Decimal Precision: This setting determines how many decimal places are used for all currencies. For example, if you set this to four decimal places, it ensures that currency values (e.g., amounts, transactions) are rounded to four decimal points.

• Currency Display Options: These settings control how currency symbols and values are shown in the interface. By adjusting the currency display options, you can ensure the correct symbol (such as € for Euros or £ for Pounds) is displayed for the appropriate currency.

Why the Solution Meets the Goal:

• Currency Decimal Precision ensures that currency values are rounded and displayed consistently to the desired number of decimal places. Setting this to four decimal places addresses the requirement for precision.

• Currency Display Options allows you to specify which currency symbol should be used. Since the company is moving to Europe, you can configure the system to display the relevant European currency symbol (such as the Euro sign €), depending on the country or region.

• By changing both the currency decimal precision (to four decimals) and the currency display options (to show the correct symbol), this solution will meet the stated requirements for both rounding currency values and displaying the appropriate symbol after the company moves its headquarters.

Therefore, the correct answer is A, as the solution will indeed meet the goal of rounding currency values to four decimal places and displaying the correct currency symbol.

Question 5

A company plans to move their headquarters from the United States to Europe.
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the currency code and symbol so that both are displayed.

Does the solution meet the goal?

A. Yes
B. No

Answer: B

Explanation:

Changing the currency code and symbol so that both are displayed does not fully meet the goal of rounding currency values to four decimal places and displaying the correct currency symbol.

Key Points:

• Currency Code and Symbol: While this solution addresses the need to display the correct currency symbol (e.g., € for Euros or £ for Pounds), it does not address the requirement of rounding currency values to four decimal places.

• Rounding Currency: Rounding to four decimal places requires configuring the currency decimal precision in the system settings, not just displaying the currency code and symbol. The currency decimal precision setting controls how many decimal places are used when displaying and calculating currency values. This needs to be set to four in order to meet the goal of rounding currency values to four decimal places.

Why the Solution Does Not Meet the Goal:

• The solution focuses only on displaying the currency code and symbol, which ensures that the correct symbol (e.g., € for Euro) is shown, but it does not ensure the currency is rounded to four decimal places.

• The currency decimal precision setting, which controls the number of decimal places, needs to be adjusted separately in the system to achieve the required four decimal places.

Correct Solution:

• To fully meet the goal, you would need to change the currency code and symbol to ensure the correct display of the currency symbol (such as € for Euros). Additionally, you must change the currency decimal precision setting to round all currency values to four decimal places.

Therefore, the correct answer is B, as simply changing the currency code and symbol does not fully meet the goal of rounding currency values to four decimal places and displaying the correct currency symbol.

Question 6

A company plans to move their headquarters from the United States to Europe.
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the default currency.

Does the solution meet the goal?

A. Yes
B. No

Answer:  B

Explanation:

Changing the default currency will not fully meet the goal of rounding all currency values to four decimal places and displaying the correct currency symbol.

Key Points:

• Default Currency: The default currency setting determines which currency is used by default in the system for transactions and records. For example, if the company moves to Europe, you would likely set the default currency to Euro (EUR) to reflect the new location and currency.

• However, while setting the default currency to Euro (or another European currency) would correctly display the currency symbol (€ for Euros), this action alone does not address the rounding of currency values to four decimal places.

• Currency Decimal Precision: To round currency values to a specific number of decimal places (in this case, four), the currency decimal precision needs to be explicitly configured. This setting determines how many decimal places are displayed and used in currency calculations. It is not controlled by changing the default currency.

Why the Solution Does Not Meet the Goal:

• Changing the default currency will ensure that the correct currency symbol is used, but it will not automatically round the currency values to four decimal places.

• The currency decimal precision must be specifically set to four decimal places to meet the rounding requirement. This is a separate configuration step from changing the default currency.

Correct Solution:

• To meet the goal, you would need to:
  
  

1. Change the default currency to the appropriate European currency (such as Euro).

2. Set the currency decimal precision to four decimal places to round all currency values correctly.

Therefore, the correct answer is B, as changing the default currency alone does not achieve the goal of rounding currency values to four decimal places and displaying the correct currency symbol.

Question 7

You work for a company using Dynamics 365 for Sales.
When customers call the company, they must provide their quote number. Customers report that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length.

What should you do?

A. Change the field type from auto number to decimal number
B. Reduce the auto number prefix to one character
C. Reduce the suffix length to four characters
D. Ensure that the prefix setting is read-only

Answer: B

Explanation:

In Dynamics 365 for Sales, quote numbers are often configured using an auto-number field. This auto-number typically includes a prefix and a suffix. The prefix often includes letters or codes that help identify the type of record, while the suffix is a unique, often numeric, sequence.

Key Points:

• Auto Number Prefix: The prefix of an auto-number is typically customizable, and it can consist of letters or numbers that serve as identifiers for the quote. By default, the prefix might be longer than necessary, making the entire quote number longer than customers find convenient.

• Suffix: The suffix is the numeric part of the auto number that increments with each new quote. The suffix is generally the part that gets larger, but reducing the suffix length would only shorten the numeric portion, not the overall structure.

• Prefix Setting: By reducing the length of the prefix to just one character, you can significantly shorten the overall length of the quote number. The prefix is typically the part that makes the quote number appear long, so reducing it will address the customer complaint about long quote numbers.

Why the Solution Works:

• Reducing the auto-number prefix to one character will minimize the length of the quote number without changing the integrity of the system. The numeric part of the quote will still be automatically generated, while the prefix will only add a minimal amount of length (one character).
  
  

• The other options are less effective:

• A. Change the field type from auto number to decimal number: This would change the entire structure of the quote number, potentially complicating the system and not necessarily reducing the length of the quote number.

• C. Reduce the suffix length to four characters: This would not address the length of the prefix, which is the primary contributor to the length of the quote number.

• D. Ensure that the prefix setting is read-only: This would prevent changes to the prefix, but it would not shorten the length of the quote number.

Correct Solution:

• The best option to meet the goal of shortening the quote numbers is to reduce the auto-number prefix to one character, which directly addresses the issue of long quote numbers and reduces their length to the minimum possible value.

Therefore, the correct answer is B.

Question 8

You are a Dynamics 365 administrator.
A sales manager changes the target goal for a salesperson from $26,000.00 to $20,000.00. However, the currency symbol changes from $ to ֲ£. Other managers are not experiencing this issue.
You need to fix the currency symbol for the sales manager.

What should you change?

A. the default currency in personal options
B. the currencies in settings
C. the currency display option in system settings
D. the current format in personal options

Answer: A

Explanation:

In Dynamics 365, currency symbols are tied to both system settings and personal user settings. In this scenario, the issue is isolated to one sales manager, suggesting that the problem is related to personal settings rather than global system settings.

Key Points:

• Personal Options: Each user in Dynamics 365 can set their own default currency and other related settings in their personal options. This setting governs how the system displays currency symbols and formats for that specific user.

• Currency Symbol Issue: The change from $ to £ suggests that the currency setting for the sales manager has been incorrectly set to a different currency (likely British Pounds, £). This is a user-specific setting, and since other managers are not experiencing the issue, it confirms that the problem is not related to the overall system or organization-wide settings.

Why the Solution Works:

• By updating the default currency in the personal options, you can ensure that the correct currency symbol (in this case, $) is used for the sales manager. This setting will override any other potential issues with currency display for that specific user.

Why the Other Options Do Not Apply:

• B. The currencies in settings: This option refers to global settings related to the available currencies in the system. Since this issue is specific to one user, adjusting the currency settings at the system level would not fix the problem.

• C. The currency display option in system settings: While this controls how currency is displayed across the system, this issue is specific to the sales manager's personal configuration, so it is not related to the system-wide currency display settings.

• D. The current format in personal options: This setting determines the overall date, time, and number format but does not directly affect the currency symbol. The issue is related to the currency itself, not the general format.

Correct Solution:

• The correct approach is to go to the sales manager's personal options and update the default currency to the appropriate one (likely USD for the dollar symbol).

Therefore, the correct answer is A.