About MB-910 Exam
If you clear the Microsoft MB-910 exam, you’ll get a wonderful, skill-driven, and knowledge-infused certification, namely the Microsoft Certified: Dynamics 365 Fundamentals (CRM). For those who're breaking into IT for whom this niche seems tough to get into, this certification is no less than a boon as earners will have a smooth career launch and commendable industry significance.
Being a fundamental designation, the Microsoft Certified: Dynamics 365 Fundamentals (CRM) gives an IT-savvy individual a chance to explore this sector and use it as a means of career enhancement. Taking the help of a perfectly designed curriculum, this certificate hones the CRM expertise of the candidates and turns them into assets that Microsoft-based industries can’t overlook.
Can Anyone Aim at It?
We advise you to invest money, efforts, and time in becoming a Microsoft Certified Dynamics 365 CRM specialist if you want to explore the career avenues that span across the CRM arena. In particular, individuals aiming at job roles like Business Owner, Business User, and Functional Consultant can embark on their career journey with such a certification. In all, any novice who is trying hard to break into the IT universe can take its help as no hard and fast prerequisites are demanded by the vendor. In all cases, this validation holds the power to leverage the career of the aimer.
To make this certification all yours, you should get exam-ready, appear for the official test, and score passing marks. Before you do that, let’s know the linked exam in more detail. As you remember, the certificate can be earned by passing the Microsoft MB-910 exam. We dug the vendor’s website and were able to figure that this will be 60-minute long and throw around 40-60 questions to measure the test-taker's competency on the correlated subject matter. Sadly, the vendor refused to bring clarity about the question format followed and it is not fixed. However, based on the official resources, we can say that the questions in Microsoft evaluations are likely to be based on multiple-choice, active screen, built-list, best answer, hot area, drag and drop, and case study formats. To add more, one can expect success in the actual test after scoring 70% of the total rate. Presently, this exam is available in English and can be taken across the world. Pearson VUE is handling the test conducting responsibility for the vendor. To appear for the Microsoft MB-910 exam, one has to pay $99 as an exam fee in the form of an evaluation voucher. Take note that the test voucher can’t be refunded to transfer. However, it can be availed as per the candidate’s preference. One can pick the exam date as per his/her choice. What is more, the online and offline proctoring facility is available for the main exam.
Knowing MB-910 Test Domains
The most crucial step that any aspirant of this fundamental-level certification can take towards ensuring evaluation success is gaining in-depth knowledge of the exam domains. Basically, this validation focuses on six skill areas. Each of these carries a different weightage and imparts knowledge related to a particular domain. Thus, here is a quick overview of them:
- Describing Dynamics 365 Marketing
This first portion is all about the marketing aspect of Dynamics 365 and allows the test-takers to find out more about Dynamics 365 Marketing capabilities and understand the real-time use-case scenarios of some related apps like the Dynamics 365 Customer Voice and Dynamics 365 Customer Insights.
- Defining Dynamics 365 Sales
What Dynamics 365 Sales lifecycle is, how to outline orders & invoices, describe the quote lifecycle, and use sales apps are some of the crucial learning outcomes of this second area. In particular, you’ll get to know more about Dynamics 365 Sales Insights as well as LinkedIn Sales Navigator.
- Dynamics 365 Customer Service Descriptions
Here, one can gain a verified understanding of the use of Omnichannel for Customer Service, Customer Service Insights explanations, and service-level agreements (SLAs). Describing Dynamics 365 Customer Service components and learning more about Knowledge Management is another focus of such a test.
- Dynamics 365 Field Service Overview
It will be easier for the test-taker to explain the work order lifecycle, scheduling capabilities, and asset management capabilities once s/he pays due attention to this section. Concepts like inventory management transaction types, preventive maintenance processes, and the use of AI in Microsoft Dynamics 365 are covered very well in this exam domain.
- Outlining Project Operations
The focus of the second-last tested objective is on notions like the identification of project operations, project sales, and project planning alongside resource management capabilities. In more detail, you’ll get equipped with such knowledge as retainer contracts, Interactive Gantt charts, Kanban boards, product-based quotes, and the like.
- Describing Shared Features
The last section requires the aspirants to be aware of common customer engagement features, reporting capabilities, and available integration options. It also covers built-in reporting capabilities, data export from Power BI & Microsoft Excel, and Microsoft Teams integration.
In a nutshell, Microsoft Dynamics 365 has a huge market demand so specialists skilled in this tool will be welcomed by the industry with open arms. The verified and real-time expertise that a candidate earns at the end of the certification journey makes him/her ideal for a profile like a Functional Consultant. At the beginning of a career, grabbing this role will pave the path for a better and promising professional life. We referred to the ZipRecruiter website to figure out the earning potentials of such a specialist. Thus, a certified Functional Consultant can get as much as $54,500. Once you earn more certificates in the field of Microsoft Dynamics 365 and gain some years of related work experience, this figure can augment.
Further Career Enhancement Options
As the Microsoft Certified: Dynamics 365 Fundamentals (CRM) is a beginner-level qualification, ample development opportunities are available after that. If you want to excel in the CRM domain further, only then we must suggest that you set your aim at the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification. As it’s clear from the title, it is an associate-level designation imparting intermediate expertise in the affiliated subject matter. Some hands-on experience in the industry and such a certificate will take the career of a beginner to a considerably better position and pay.