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Training Video Course

MB-230: Microsoft Dynamics 365 for Customer Service

PDFs and exam guides are not so efficient, right? Prepare for your Microsoft examination with our training course. The MB-230 course contains a complete batch of videos that will provide you with profound and thorough knowledge related to Microsoft certification exam. Pass the Microsoft MB-230 test with flying colors.

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Curriculum For This Course

About Microsoft MB-230 Training Course

This training course is designed to help with Microsoft MB-230 (MB-230: Microsoft Dynamics 365 for Customer Service) exam preparation.

Microsoft Dynamics 365 has become the outstanding marketing technology in today’s world of business. MB-230 is a video training course that is designed to enlighten the learner’s understanding of Microsoft Dynamics 365. The knowledge and skills gained is a result of a perfect combination of Microsoft Dynamics CRM, NAV, and AX. The learners will have the proficient knowledge required in Sales, Marketing Service, Project Service, and Field Service. After succeeding in MB-230 certification exam, candidates gain MCSE: Business Applications credential.


The infinite skills have teamed up to provide this course to the professionals who are interested in Microsoft Dynamics 365 concepts. It is therefore easy to afford the training because the main target is to validate more individuals in the business technology. The benevolent instructor, Abhay Sharma is the Amazon Bestselling Author who has simplified the training of this course by elaborating the key concepts based on the current business analysis. Besides, the curriculum outline of this video course is used to set the ideal MB-230 exam that validates your skills on Microsoft Dynamics 365.

Upon completion of this video training course, you will be very proficient in using the key Microsoft Dynamics 365 concepts such as Sales Force Automation, Marketing Campaigns, Customer Service Management, Project Service Automation, Field Service, Financial and operations. These skills are duly explained through the available practical examples and practical application demo that are enshrined in a series of video lectures. Some of the tasks that the certified professionals will be involved with are to provide intelligent insights for quick and relevant decisions for the company or organization. It is with this respect that the candidate needs to take this video training course because it will equip one with the best skills to apply during the decision making process.

Knowledge and skills students develop
  • Microsoft Dynamics 365 Sales Process Flow and Navigation
  • Service Application Navigation
  • Project Services Process Flow
  • Field Service Nomenclature
  • Dynamics 365 Financial Techniques
  • Dynamics 365 Operations Mechanism
Requirements for this course
  • The students who are interested in this course should have the basic IT skills.
  • Every student should have internet access and ability to use web browsers like the Google Chrome, Mozilla Firefox, and any other browser.
  • A personal computer is also encouraged for efficiency, however, a tablet can also perform the practical examples elaborated.
Examination paper design
  • MB-230 contains 60 multiple choice questions.
  • The price set for registration is $165 for every candidate.
  • Each candidate is expected to take at most 2 hours to complete this exam.
  • It is a closed-book exam, no referencing materials like books are allowed.
Audience to target
  • This video course is ideal for the starters who want to gain knowledge of Dynamics 365 technology.
  • The Microsoft Dynamics CRM, AX and NAV Consultants are also targeted to understand what is available in Dynamics 365.
  • Business owners who are interested in knowing how Dynamics 365 can benefit their business growth.
Job opportunities
  • Finance Manager
  • Business Analyst
  • Project Manager

The professionals who possess the Microsoft Dynamics 365 skills earn the annual salary of around $98,000.


The success of any business is determined by several factors, some of the key factors are well elaborated in this video course. It is with no doubt that the individuals who utilize Microsoft Dynamics 365 realize their business goals easily. Increase your business productivity with Microsoft Dynamics 365!

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Premium VCE Bundle

MB-230 Premium Bundle

  • Premium File 63 Questions & Answers. Last update: Feb 04, 2019
  • Training Course 30 Lectures

Free MB-230 Exam Questions & MB-230 Dumps

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